Gopuff reviews

2.7

29% would recommend to a friend

(1,427 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,427 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Small team, not just a cog in the wheel Good perks like free food/discounted app

Cons

Neopotism in UK office Friends of friends all working together - not in the inner circle, not in the club Lots of redundancy

2.0
Oct 20, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home, my manager is nice.

Cons

We were making more than minimum wage before the minimum wage got increased and they did not raise it to match what it was before. We should have still been above the minimum wage. Have changed our hours without giving us a choice so are now putting us in for shifts anywhere between 6am - 3:30am. You only get overtime pay between 2-3:30. The workload is far far greater than the amount of staff they have. You have 1-2 agents on chat for the entire UK. They have also not given us any form of staff discount the entire time we've been here.

4.0
Oct 19, 2023

Working for Gopuff

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Internal promotions, upgraded benefits package such as evolving health, dental, and vision packages over the length of time of employment, weekly team meeting with management, check-in meetings with management to discuss well being, areas of development, and work goals.

Cons

When I got laid off, there was an email that was sent out, inviting us to a Zoom meeting. I did not see the email in time, therefore missed the Zoom meeting. When I received an email, stating I was laid off, I was told that management tried to contact me multiple times with no success. Management never reached out to me before that email was sent out. I think, in this case, there was poor communication between management and team members.

Viewing 382 - 384 of 1,427 Reviews

Glassdoor has 1,945 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.