Gopuff reviews

Pay structure was just fine until they made several changes since about Nov/Dec 2022. Now it's crap and drivers are losing money not making money. We used to make $3-3.50 *(depends on which wh you worked out of) per delivery plus tips. So if you had a multiple trip, let's say 3 deliveries, you were definitely making $9-10.50 even if all 3 customers didn't tip. Now, on average we make less than $3 (approx $2.46) for a trip that has 1-2 deliveries. Basically now it's based off time and distance. The more deliveries, distance, and work you put in (large and heavy items, qty of items, apt complex, condo highrise, check ID, etc.), the more you will make on a delivery trip. But you are still lucky if it's over $10. And there are more customers here who don't tip than those who do! And depending on how many drivers are there to work, you might be sitting for a while and not getting paid. The exception to that is if you are on a scheduled shift. When on shift we receive wait pay, which was also decreased. Technically it was called something else and calculated differently. Now there is no calculation and we just get $0.25 or less per min (depends on the location) when on a scheduled shift and you are waiting to be assigned a delivery trip. Is it really worth it if you can make more money (including tip) just making a single order delivery trip for Uber Eats or DoorDash no matter what area you are working in? It's a no brainer folks!

- GoPuff has a terrible communication problem. There was one time we did not know a sale was happening until the day of. -Training needs to improve. I had to ask so many things that they did not train us for or did not know the answer to.