Gopuff reviews

2.7

31% would recommend to a friend

(1,423 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,423 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jan 16, 2018

Operations Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. They did offer health insurance, although dealing with their HR is a nightmare.

Cons

Everything. Poor management from the very top of the company down to every branch. Dealing with HR is a nightmare and be prepared to have to check EVERY paycheck as they probably screwed you out of money.

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Gopuff Response
8y
Thanks so much for taking time to give your honest feedback, we’re sorry you’ve had these experiences. We want to win together so please shoot us an email at: reviews@gopuff.com so that we can connect on these issues and resolve them!
2.0
Jun 19, 2023

Disorganized

Recommend
CEO approval
Business Outlook

Pros

- Flexible schedule - Unlimited PTO (when you are able to take it) - Interesting tech stack - Decent pay/compensation

Cons

This place is VERY disorganized and whimsical. Favoritism is very much a thing among c-level management. Undeserving friends get positions, influence, and job security while people that have built the system get sidelined and laid off. They hire a bunch of great talent but can’t keep them for long because people see through the Koolaid pitch after a few weeks. The company has gone through many rounds of layoffs over the last two years- each one claiming “We got it this time and should be good for X years”. The stress at this company is very high. A lot of pressure to “Be the goat” while the fear of not making the cut in the next round of layoffs looms. In all hands, they talk about the company being in a great financial position yet high level people keep jumping ship (even the CFO bailed with little notice), and they keep laying people off. Used to be a fun company to work at- no way I would recommend it now.

1.0
Jan 7, 2018

Operational Manager

Recommend
CEO approval
Business Outlook

Pros

Flexible hours Holiday pay NOTHING ELSE

Cons

Poor Management Not enough employees Drivers are required to drive in extreme weather conditions (constant follow up to see what those pre-caution are) Micro Manager (literally watching the order screen from bed) ZERO CULTURE POOR work environment Stays open 24/7 No procedures set in place for inclement weather that is deemed dangerous to drive in

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Gopuff Response
8y
Thanks so much for taking time to give your honest feedback, we’re sorry you’ve had these experiences. We always want to win together so please shoot us an email at: reviews@gopuff.com so that we can connect on these issues and resolve them!
Viewing 7 - 9 of 1,423 Reviews

Glassdoor has 1,941 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.