Gopuff reviews

2.7

30% would recommend to a friend

(1,426 total reviews)
avatar

Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO and sick time -Very diverse, racially and LGBT wise.

Cons

-Upper management is awful. Business practices change on a whim, with the reasoning being "We're a startup! Innovative changes are to be expected!" -Upper management rarely ever comes into the building, with the very obvious notion that they're superior to you, as they can't even open their mouths to say "Hello". -Expectations for GMs and SLs are completely ridiculous, and usually unattainable, which they would know if they ever came into the building. -Despite the fact that the delivery drivers are the backbone of this company, they don't care about them AT ALL. Weeks, upon weeks, upon weeks... driver paychecks are missing money, or missing ENTIRELY, and GoPuff upper management reprimands us when we try to help the drivers with their scheduling and pay concerns, telling us its "not our problem". -Salary is terrible. For all of the work that is required of an SL, the compensation is laughable. It's even more pathetic as a base level warehouse associate, starting at only $13 an hour. GoPuff's biggest competitors are paying of up to $18 hr entry level. Meanwhile, multiple people in upper management are making $100k+ a year? The balance is ridiculously off.

1.0
Sep 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits and that is really it, the employee discount isn't even good.

Cons

Terrible work culture Easily the worst company I have ever worked for Inadequate training Expect GM's to operate as hourly associates and work 70 hours a week Don't know how to handle employees going through mental health issues due to being overworked and stressed out from working so much Pay is under market Halting the opening of 80 new locations for some reason and leaving all new hires displaced and then blackballing the new gms when looking to apply from within the company. Expect you to work 70-80 hours a week with no help or assistance from upper management HR is a joke when it comes to complaints about culture and workplace culture The list goes on and on, don't buy the hype

Viewing 1081 - 1083 of 1,426 Reviews

Glassdoor has 1,944 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.