Does Gopuff pay their employees well?

According to anonymously submitted Glassdoor reviews, Gopuff employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Gopuff. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Gopuff?

29% of Gopuff employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gopuff 2.5 out of 5 for work life balance, 2.3 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Gopuff?

Operations Associate (175) , Driver (85) , General Manager (69) , Operations Manager (58) , Customer Service Representative (39) , Delivery Driver (37) , Site Leader (36) , Shift Lead (34) , Warehouse Associate (32) , Software Engineer (23) , Delivery Partner (18) , Brand Ambassador (17) , Recruiter (17) , Manager (16) , Senior Software Engineer (16)

What are the pros of working at Gopuff according to real employee reviews?

"Work can be interesting and the pay is good" ((in 137 reviews)); "My team and the people were great!" ((in 55 reviews)); "Hours are flexible as the MFC opens from 7 am to 2 am (great for students or part" ((in 54 reviews)); "You can make good money and make your own schedule !" ((in 49 reviews)); "Great coworkers and I enjoyed the company meetings hearing the direction the company would be going in" ((in 43 reviews))

What are the cons of working at Gopuff according to real employee reviews?

"Over worked and poor management" ((in 94 reviews)); "Terrible upper management," ((in 47 reviews)); "NO BREAKS they want you to fill in where others can’t ALL THE TIME no work life balance" ((in 42 reviews)); "Constant layoffs keep you on your toes without being able to catch a break" ((in 39 reviews)); "Poor leadership" ((in 34 reviews))

What are employees saying about Gopuff layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gopuff layoffs and their outlook for job security at Gopuff in 2026.

What are the top reviewed Gopuff locations?

Philadelphia , New York , Chicago , Phoenix , Denver , Atlanta , Dallas , Boston , Los Angeles , Seattle , Houston , Washington , Portland , Syracuse , Austin , San Francisco , Pittsburgh , Baltimore , Phila , Charlotte , Nashville , Bloomington , Columbus , State College , Miami , Orlando , Tampa , Blacksburg , Flagstaff , Tempe

Gopuff reviews

2.7

29% would recommend to a friend

(1,426 total reviews)

Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews

2.0

Sep 29, 2020

goPuff would rather protect insubsordinate employees than take care of good ones

Operations manager

Recommend

CEO approval

Business Outlook

Pros

You can literally show up whenever for your schedule shift without any consequences. Our site has one of the more stringent policies - You can miss up to 20% (ie. 8 hours over a 40 hour week) and not be written up. Perfect for the unmotivated! You get 20% off and a free Fam Membership (a $6/month value).

Cons

General Managers and Shift Leads are paid bonuses based on simple statistics (ie. Warehouse cycles counts) generated by their lowest paid employees, Operations Managers. goPuff is desperately trying to be part of corporate America they are really ignoring the basics of building a culture and a healthy company. I'm currently witnessing a GM work 80+ hours/week between driving and opertions while corporate won't allow scheduled overtime for hourly employees. They'd rather run a 20 some year old (salaried) into the ground than pay $19.50/hour in overtime to an Operations Manager that is in control of the daily operations.

Gopuff Response

5y

Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better

2.0

Sep 28, 2020

Its a solid job, just needs better management.

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Friendly environment,easy to learn, good experience.

Cons

Long hours,bad GM's, shortage of staff

Gopuff Response

5y

Thank you for letting us know about this. Your feedback helps goPuff get better. We are looking into this issue and hope to resolve it promptly.

5.0

Sep 20, 2020

Good

Operations associate

Recommend

CEO approval

Business Outlook

Pros

Simple instructions Lots of down time between orders

Cons

A lot of heavy alcohol Bags are too small

Viewing 1153 - 1155 of 1,426 Reviews

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Gopuff

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goPuff would rather protect insubsordinate employees than take care of good ones

Its a solid job, just needs better management.

Good

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