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      Gopuff

      Engaged Employer

      Gopuff reviews

      2.7

      30% would recommend to a friend

      (1,425 total reviews)
      avatar

      Rafael Ilishayev / Yakir Gola

      26% approve of CEO

      22% positive business outlook

      Ratings by demographic groups

      Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,425 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      3.0
      Sep 30, 2020

      job

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      flexible with our schedule and not hard work

      Cons

      bad management, you can tell they don't have a set strategy

      5.0
      Sep 30, 2020

      Great experience!

      Student ambassador
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get paid for however much effort you put in. If you just want to post Instagram stories, you will get paid for those. If you want to hang up flyers or organize an event, you get compensated fairly. Also, whenever someone uses your code, you get $10 which is amazing! Additionally, you get points for completing tasks, which you can cash in for a ton of free merch.

      Cons

      Sometimes there was some confusion and miscommunication between higher ups and student managers. I also wish there were opportunities for growth within the company.

      avatar
      Gopuff Response
      5y
      This review made our day!
      2.0
      Sep 29, 2020

      goPuff would rather protect insubsordinate employees than take care of good ones

      Operations manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can literally show up whenever for your schedule shift without any consequences. Our site has one of the more stringent policies - You can miss up to 20% (ie. 8 hours over a 40 hour week) and not be written up. Perfect for the unmotivated! You get 20% off and a free Fam Membership (a $6/month value).

      Cons

      General Managers and Shift Leads are paid bonuses based on simple statistics (ie. Warehouse cycles counts) generated by their lowest paid employees, Operations Managers. goPuff is desperately trying to be part of corporate America they are really ignoring the basics of building a culture and a healthy company. I'm currently witnessing a GM work 80+ hours/week between driving and opertions while corporate won't allow scheduled overtime for hourly employees. They'd rather run a 20 some year old (salaried) into the ground than pay $19.50/hour in overtime to an Operations Manager that is in control of the daily operations.

      avatar
      Gopuff Response
      5y
      Thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better
      Viewing 1249 - 1251 of 1,425 Reviews
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      ReviewsGopuff reviews

      Glassdoor has 1,943 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.