Gopuff reviews

2.7

30% would recommend to a friend

(1,426 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,426 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Feb 20, 2023

Company that goes puff…

Recommend
CEO approval
Business Outlook

Pros

Easy job, no pressure, startup culture

Cons

No job stability, company will close in a next few months

2.0
Jan 6, 2023
Recommend
CEO approval
Business Outlook

Pros

The job is easy and customer service management have always been flexible and approachable

Cons

Low pay, minimal room for growth, not enough staff and poor inclusivity.

2.0
Oct 7, 2022

what in the nepotism is going on

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good for weekends or beggining of the week since there's less workload ( especially in wknds when they call in loads of employees , it doesn't last long tho as they watch the analysis . Easy 12.33 hourly ( 1.33 holiday pay and some tax it would sit around 10.50 or so - Dija used to have similar salary if not mistaken , or Jiffy . Both fusioned into Gopuff resulting in a semi greedy company ) . Be fast , but not so fast as there's no reward in it , only a useless thank you from the shift leader hehe . We are just a number for the company , be reasonable fast and accurate between the trips as the job survives on this. Gotta keep the customer base high enough . Shift swapping happens pretty often than i thought between the riders which is great overall . Work & life balance good but i wouldn't recommend doing double shifts or relying on this job that much , 15-20 hours would suit each kind of personality .

Cons

Barely respecting your prefered schedules some shifts are heavily understaffed meaning you'll do 2-3 orders at most hourly and if u take breaks on your way back shift leader notes you down resulting less hours given to you or something like this . Zero hour contract No opportunity to work at multiple warehouses ( your bound to 1 wh ( MFC - micro fulfillment center ) Carrer opportunity = 0 Nepotism is pretty high Managers do lie and hide things yet they come to you in desperate times asking if u can cover shifts etc

Viewing 1258 - 1260 of 1,426 Reviews

Glassdoor has 1,944 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.