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      Gopuff

      Engaged Employer

      Gopuff reviews

      2.7

      30% would recommend to a friend

      (1,425 total reviews)
      avatar

      Rafael Ilishayev / Yakir Gola

      26% approve of CEO

      22% positive business outlook

      Ratings by demographic groups

      Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,425 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      1K reviews
      4.0
      Dec 22, 2019

      Go Puff

      Operations associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people & manager.

      Cons

      If you are not a self starter this may not be for you. No Cons

      3.0
      Dec 21, 2019

      Mismanagement

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Relaxed environment, flexible hours, great immediate management (Team Leads/captains and other managers within building only)

      Cons

      Upper management in headquarters do not care about the success of this company. I think they still believe Gopuff is still a start-up. There is an inadequacy in the HR dept in hiring and payroll set-up which directly affects why there aren’t enough drivers or workers to handle the large workload and customer flow created by the great marketing and advertising team. The hiring process is vague and unstable, there is no proper training in place, or consistent protocol. This discourages people to keep their jobs as drivers or remain associates when they, along with missed paychecks because of lack of proper staffing, and lack of direction. This also directly affects the customers experience which affects the success of the business

      Viewing 1297 - 1299 of 1,425 Reviews
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      ReviewsGopuff reviews

      Glassdoor has 1,943 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.