Gopuff reviews

While the pro is that you create strong bonds there with people, it’s mostly over how ridiculous the company is. Instead of focusing on ways to improve operations, upper management seems to think the only way to succeed is to constantly expand without improving operations at their current branches. An environment of walking on eggshells around higher ups leads to a lot of dissatisfaction in the working environment. Not a lot of room for growth and no value is placed on current hardworking employees. Agents come in with great ideas to improve the services and are quickly let down by little to no action to actually implement these plans. Customer service is not a priority for this company. Period.

There was just no support from any end. I can't speak for other departments however, every major decision was bottlenecked. chaos daily with policies and procedures changing depending on who you spoke to. Somebody called OSHA because the working conditions were unsafe in a department. unrealistic expectations while being overworked. you will definitely get the start up, hustle over work vibe there.