Gopuff reviews

2.7

31% would recommend to a friend

(1,423 total reviews)
avatar

Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,423 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Apr 23, 2019
Recommend
CEO approval
Business Outlook

Pros

none at all it's so GHETTO working conditions

Cons

Worst company ever, if you want to be harassed and humiliated in front of your peers this is definitely the place to find that. COWORKERS CAN TRY TO HIT YOU AND YOULL GET A WRITE UP. All they do is hire ghetto dinge people lacking true customer service skills. You can expect to be victimized at this place and feel free to reach out to HR they will do everything in their power to NOT address any of your concerns or protect you as an employee. You will be %100 overworked as a reward for your devotion. Horrible 12am to 8am hours or 8pm to 4am hours no in between. Mangement favorites get the mornings. You will never be acknowledged for anything right you do, on the contrary you will be constantly reprimanded and ridiculed for all the things you were taught to be right but they changed their mind and now it’s wrong. You will be bullied by all, treated like trash, and never be protected by those higher up. In interview you are ultimately lied to about career advancement. They will also tell you everyone must have a rotating schedule AFTER you get the position. You'll notice a small select handful of agents and management that have constant morning schedule without rotation. Any adjustments are often accepted by management with an hour cut to supplement your 'needs'. I was a full time Call Agent going from 40 hours then asked for a constant time and was reduced to less hours than twenty year olds who just started. Working here is toxic and all their drivers do is smoke weed and have customers items smelling like it. Many calls on that and horrid working conditions. Bugs and mice everywhere. Lack of equipment in a CALL center like no mouses or headsets not held together by duct tape? I also expect massive money laundering

3.0
Apr 13, 2019
Recommend
CEO approval
Business Outlook

Pros

Hours are always available.

Cons

Low pay for expected work load. No breaks during an 8 hour shift are given. They call it "hustling" , there is a lot of micro managing.

5.0
Apr 3, 2019

Wonderful Place To Work

Recommend
CEO approval
Business Outlook

Pros

All coworkers are great. Management is very cooperative. Dream Place and organization to work for.

Cons

There are always some negatives, but nothing to mention.

Viewing 1324 - 1326 of 1,423 Reviews

Glassdoor has 1,941 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.