Gopuff reviews

2.7

31% would recommend to a friend

(1,423 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,423 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Nov 8, 2018

Exciting Place to Work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Environment is fun and exciting to work in. Always something new going on. Co-workers and smart, energetic and truly wants the team to win. Also nice little perks like bagels on Monday, lunch on Friday, cold-brew on tap and happy hours most Fridays.

Cons

It's a start-up in high-growth mode, so at times we all need to pitch and work hard, meaning late nights and weekends. But generally speaking, it feels like its for the greater good and we are able to support our growth plans.

2.0
Nov 2, 2018
Recommend
CEO approval
Business Outlook

Pros

It's an easy job. Not difficult.

Cons

Culture there is horrible and not pleasant.

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Gopuff Response
7y
Thanks so much for your feedback and being a part of the squad! We want to make things right and get your POV! Email us at reviews@gopuff.com! We want to get any suggestion you have for us and better your work environment better!
2.0
Oct 31, 2018
Recommend
CEO approval
Business Outlook

Pros

Heads up, other reviews were carefully organized by execs. They aren't accurate. I will provide honest clarification to as much as possible. Awesome culture on the Local Ops level Fun job Quick advancement opportunities (can also be a con) Travel paid by Headquarters (only on the GM level) Most GMs are open criticism and will work with you to get something done. Company will do just about anything for the customer.

Cons

-Impossible KPI targets (probably to lower your chances at a bonus) -Higher ups could care less about drivers and local operations. Will have you raise pay company wide for drivers to 17+ an hr, and suddenly back down to minimum wage because their forecasting is garbage. - ZERO communication between Operations and Forecasting, or Operations and Marketing. So expect a 5 minute heads up on any marketing promotions that will drive your sales up by 30%, but screw you if your DTs are over 40 mins right? Or chew you out if cost exceeds goal by .3 cents because your local teams did an awesome job at calling in for help at the latest notice... Quick advancement opportunity but only because the turn-over rate is high. They will use the excuse of "were a startup, and startups come with growing pains" to pay you less, or to relocate you halfway across the country without accommodating you. They will promise you a high-ranking position, actually make you do the work and not pay you because they're "working out kinks to the hiring pipeline" ^ Take this from someone who resigned and not someone who wrote an angry review due to termination.

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Gopuff Response
7y
Thank you so much for bringing this to our attention! We take pride in our work and take comments like this very seriously. We would like to look into this and get more feedback from you! Please shoot us an email at reviews@gopuff.com.
Viewing 1333 - 1335 of 1,423 Reviews

Glassdoor has 1,941 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.