Gopuff reviews

2.7

31% would recommend to a friend

(1,422 total reviews)
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Rafael Ilishayev / Yakir Gola

26% approve of CEO

22% positive business outlook

Gopuff has an employee rating of 2.7 out of 5 stars, based on 1,422 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Gopuff employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Feb 5, 2026

Severely mismanaged

Recommend
CEO approval
Business Outlook

Pros

You get to watch other people do absolutely nothing without repercussions. The manager had a day job and was never there.

Cons

Terrible management chain. People openly sitting around while 1 or 2 diligent employees work. Complaints went unanswered. Got a 5 cent raise. 5 cents. told them to take their nickel and shove it

1.0
Jan 24, 2026

Disappointed

Recommend
CEO approval
Business Outlook

Pros

I worked as a driver for GoPuff for the past six months, accepting all orders and delivering them on time and in a customer-friendly manner. After all that hard work, I was fired without any reason or explanation! The customer service is absolutely terrible and completely useless. There's no phone support, only emails, and once an account is deactivated, it's never reactivated. Furthermore, many drivers have been laid off, not just me! In my opinion, they're committing tax evasion, which is why they fired the drivers! Very frustrating and a terrible service! Not recommended.

Cons

Really disappointed with GoPuff as delivery Driver

5.0
Jan 24, 2026

Gopuff pay rate

Recommend
CEO approval
Business Outlook

Pros

Benifits offered are really good. Exceptionally good benifits offered.

Cons

Bi weekly pay And hourly rate is kinda low for anyone with

Viewing 16 - 18 of 1,422 Reviews

Glassdoor has 1,940 Gopuff reviews submitted anonymously by Gopuff employees. Read employee reviews and ratings on Glassdoor to decide if Gopuff is right for you.