Question 1

Is Grainger a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at Grainger have rated their employer with 5.0 out of 5 stars in 54 Glassdoor reviews. This is a higher than average score with the overall rating of Grainger employees being 4.0 out of 5 stars. Search open Customer Service Associate Jobs at Grainger now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at Grainger.

Question 2

Does Grainger pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at Grainger with 4.8 out of 5 stars based on 54 anonymously submitted employee reviews. This is 20.7% better than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at Grainger.

Question 3

How happy are Customer Service Associate professionals working at Grainger?

Accepted Answer

98% of Customer Service Associate employees at Grainger would recommend their employer to a friend. This rating has increased by 2% in the past 12 months. Customer Service Associate professionals have also rated Grainger with a 4.9 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.9 rating for culture and values and 4.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Grainger?

Accepted Answer

Account Manager (566), Customer Service Representative (136), Warehouse Associate (109), Sales Associate (103), Territory Sales Representative (102), Inside Sales Representative (75), Manager (74), Commercial Account Manager (73), Customer Service Associate (55), District Sales Manager (54), Field Account Representative (50), Inside Sales Associate (48), Sales (48), Government Account Manager (46), Sales Representative (43)

Question 5

What are the pros of working at Grainger according to real employee reviews?

Accepted Answer

"The company has great benefits and one of the best retirement funds through their company sponsored profit sharing trust." ((in 714 reviews)); "Pay and hours good and flexible" ((in 344 reviews)); "The people I work with are great and make the effort of working hard completely worth it." ((in 284 reviews)); "This company offers great work life balance and is great for anyone with a young family." ((in 261 reviews)); "Great training and experience and can move up into different positions" ((in 118 reviews))

Question 6

What are the cons of working at Grainger according to real employee reviews?

Accepted Answer

"There are some very good managers and some managers that do not know how to manager people at all." ((in 135 reviews)); "Sometimes can be long hours and you may feel like the company does not care about you but they do." ((in 39 reviews)); "The sourcing department and quotes are a train wreck but is also crucial to be a successful account manager." ((in 38 reviews)); "Too much favoritism." ((in 27 reviews)); "Management can be disorganized and inconsistent with communication." ((in 18 reviews))

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Flexible schedules, but exhausting warehouse conditions

Show up. Do the work. Go home.

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