Does Grand Lux Cafe pay their employees well?

According to anonymously submitted Glassdoor reviews, Grand Lux Cafe employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Grand Lux Cafe. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Grand Lux Cafe?

42% of Grand Lux Cafe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Grand Lux Cafe 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Grand Lux Cafe?

Server (57) , Server/Waiter (17) , Hostess (16) , Bartender (8) , Line Cook (7) , Cashier (6) , Food Server (6) , Host (6) , Kitchen Manager (6) , Manager (6) , Server/Bartender (6) , Chef (3) , Dishwasher (3) , Host/Hostess (3) , Senior Manager (3)

What are the pros of working at Grand Lux Cafe according to real employee reviews?

"The money is good and the volume is consistent." ((in 21 reviews)); "The benefits are good" ((in 13 reviews)); "Great people" ((in 12 reviews)); "Staff is amazing!" ((in 8 reviews)); "Coworkers are awesome." ((in 6 reviews))

What are the cons of working at Grand Lux Cafe according to real employee reviews?

"Restaurant managers do no uphold company policies" ((in 13 reviews)); "Constant favoritism leading to awful sections and low hours" ((in 8 reviews)); "Low pay And a lot of work" ((in 7 reviews)); "Long hours and no quality of life." ((in 5 reviews)); "It's not uncommon for nearly all of the service staff to be scheduled for a double shift on a weekend, which often means little to no relief between shifts." ((in 4 reviews))

What are the top reviewed Grand Lux Cafe locations?

Las Vegas , Paramus , Chicago , Dallas , Sunrise , Atlanta , Austin , Houston , King of Prussia , Cherry Hill , Aventura , Boca Raton , Miami , Los Angeles , Garden City , Buckhead , Sawgrass , Ventnor City , North Bergen , Carle Place , McKinney , Calabasas , Fort Lauderdale , Spring Hill , Lone Tree , Cherry Hill

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Grand Lux Cafe

Part of The Cheesecake Factory

Grand Lux Cafe reviews

3.3

42% would recommend to a friend

(239 total reviews)

David M. Overton

62% approve of CEO

36% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Compensation and benefits

3.1

Work/Life balance

3.0

Culture & values

2.9

Senior management

2.9

Career opportunities

Grand Lux Cafe has an employee rating of 3.3 out of 5 stars, based on 239 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Grand Lux Cafe employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

239 reviews

2.0

Apr 24, 2014

Server

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Freindly Staff, Great Week Training, Easy Growth in terms of someone with no restaurant experience

Cons

Aventura Store is a training store for managers many good ones leave. Some managers do not take their jobs seriously. Many managers including top management have to much favoritism in servers (meaning if you are not ona managers good term good luck with good stations.) The clientel of Aventura has negative effects on you pay especially due to no gratuity you can work 12 hours and make nothing like 80 dollars all day which is terrible Management allows large parties of 30 people ?? why when there is no gratuity the people that come in GLUX know they can get free things if they complain about any thing so they come and we get all the comp And last thing the guest is always right nomatter what!?

4.0

Mar 17, 2014

Good restaurant job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

good pay, great people, awesome food

Cons

unpredictable hours and since it's a restaurant no breaks when you want them most

3.0

Feb 16, 2014

Decent money, hard work, long hours for servers

Server

Recommend

CEO approval

Business Outlook

Pros

It's good "casual upscale" experience for a server. The money is better than at most chain restaurants. Also, because of the broad menu, this is a good place to learn more about food.

Cons

Weekend and holidays there can be BRUTAL, as it's extremely busy. On one hand, this is good because that means more money. On the other hand, this sometimes means working a 12-14 hour shift without much of a break. And doing that for several days in a row. It's not uncommon for nearly all of the service staff to be scheduled for a double shift on a weekend, which often means little to no relief between shifts. During the holidays, 50-60 hour weeks for servers are not uncommon. Prepare to be cranky and exhausted. The real worst thing about this place though is the clientele. You'll wait on some great tables here who spend big, treat you nicely and tip generously... but you'll also wait on a lot of creeps. The people who eat here are a weird mix of upper and lower class. At Grand Lux, I've gotten some of the best tips I've ever gotten in several years of waiting tables... and I've also gotten stiffed more than ever (the good tips often make up for that, but it's still frustrating sometimes).

Viewing 229 - 231 of 239 Reviews

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Jobs at Grand Lux Cafe