Is Granite Telecommunications a good company to work for?

Granite Telecommunications has an overall rating of 3.0 out of 5, based on over 1,565 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 44% of employees would recommend working at Granite Telecommunications to a friend and 45% have a positive outlook for the business. The best reviews about Granite Telecommunications have been left by employees working as Relationship Development Manager , Sales Intern and Sales .

Does Granite Telecommunications pay their employees well?

According to anonymously submitted Glassdoor reviews, Granite Telecommunications employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Granite Telecommunications. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Granite Telecommunications?

44% of Granite Telecommunications employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Granite Telecommunications 2.8 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Granite Telecommunications?

Premier Account Analyst (82) , Regional Account Manager (77) , Project Coordinator (53) , Sales (42) , Sales Associate (39) , Account Manager (32) , Project Manager (30) , Sales Representative (19) , Data Repair Analyst (17) , Senior Regional Account Manager (16) , Financial Analyst (15) , Offer Management Analyst (15) , Account Executive (14) , Analyst (14) , Customer Service Representative (14)

What are the pros of working at Granite Telecommunications according to real employee reviews?

"The people are great and passionate." ((in 103 reviews)); "Good benefits Friendly culture Breakfasts/lunches on special occasions/holidays Vending machines and grab" ((in 64 reviews)); "Great culture and very charitable !" ((in 51 reviews)); "The quarterly bonuses are great and the occassional lunch." ((in 38 reviews)); "Some coworkers are great and genuinely try to do their best despite the environment." ((in 37 reviews))

What are the cons of working at Granite Telecommunications according to real employee reviews?

"Low Pay: The pay for customer facing job is on the lowest end and a tad better than working at customer oriented stores." ((in 117 reviews)); "Upper management is terrible." ((in 65 reviews)); "No work from home anymore" ((in 37 reviews)); "no training what so ever" ((in 33 reviews)); "My direct manager was a control freak, and he would literally sit and play games on his phone all day." ((in 27 reviews))

What are employees saying about Granite Telecommunications layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Granite Telecommunications layoffs and their outlook for job security at Granite Telecommunications in 2026.

What are the top reviewed Granite Telecommunications locations?

Quincy , West Palm Beach , Atlanta , Orlando , Boston , Lincoln , New York , Providence , North Quincy , Murfreesboro , Tysons Corner , Philadelphia , Chicago , McLean , Washington , Nashville , Los Angeles , Colorado Springs , Plymouth Meeting , Jacksonville , Framingham , Jersey City , Richmond , Arlington , Fairfax , Phoenix , Kyle , San Marcos , Dallas , Little Rock

Granite Telecommunications reviews

3.0

44% would recommend to a friend

(1,407 total reviews)

Rob Hale Jr.

59% approve of CEO

45% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.9

Culture & values

2.8

Work/Life balance

2.8

Senior management

Granite Telecommunications has an employee rating of 3.0 out of 5 stars, based on 1,407 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Granite Telecommunications employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 14, 2024

Experience at Granite

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere, sales team is rewarded greatly with a good comp plan. CEO very interactive, helps drive any deal. Management is loose and relaxed as long as you are hitting metrics. Quota obtainable and not cut throat, again as long as you are somewhat hitting metrics and doing your job.

Cons

Bad reviews that lead to prospects ghosting, bad product rollouts, bad premier teams/operations teams, terrible reputation in the telecom industry. Selling deals will often lead to long periods of waiting for a payout / end up not ever converting / not ever getting paid due to the nature of telecom and the poor operations side of Granite. Angry customers screaming at the sales rep for getting billed incorrect $$ / dedicated premier reps not responding to the customer, making it the sales rep's job.

Granite Telecommunications Response

2y

Thank you for taking the time to share your detailed feedback on your experience at Granite. We appreciate both the positive highlights and the constructive criticisms you provided. We are glad to hear that you value the atmosphere and the rewarding compensation plan for the sales team. It’s great to know that our CEO’s involvement and the relaxed management style contribute positively to your work environment. Ensuring that quotas are achievable while maintaining a supportive environment is a priority for us. However, we acknowledge and take seriously the challenges you’ve highlighted regarding product rollouts, operational inefficiencies, and the company's reputation in the telecom industry. Your feedback about the long payout periods and the difficulties faced by sales reps due to billing issues and non-responsive premier reps is particularly concerning. We understand how frustrating these issues can be and their impact on both you and our customers. Thank you again for your honest review. We are committed to making Granite a better place to work and doing everything we can to support our employees and provide excellent service to our customers.

5.0

May 10, 2024

I'm waiting for your response.

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Polite peoples Good environment International company

Cons

No no no no no

Granite Telecommunications Response

2y

Thank you for taking the time to share your thoughts on your experience with us. We're glad to hear that you found our workplace environment positive and our team members polite. Creating a conducive and welcoming atmosphere is one of our top priorities, and it's heartening to know that our efforts are being recognized. Your input is invaluable to us, and we appreciate you sharing your thoughts. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We are committed to fostering a positive and supportive work environment for all our employees, and your feedback helps us in that endeavor. Thank you once again for your review, and we look forward to continuing to enhance your experience with us.

5.0

Apr 26, 2024

Good Culture

Voice repair analyst

Recommend

CEO approval

Business Outlook

Pros

Bonuses. Recognition. Great co-workers. Good work/life balance. My supervisor is responsive to my concerns.

Cons

Have to fix people's mistakes.

Granite Telecommunications Response

2y

Thank you for taking the time to share your feedback with us. We're pleased to hear that you've had positive experiences with bonuses, recognition, work/life balance, and supportive colleagues. Your constructive criticism regarding the need to rectify others' mistakes is duly noted. We understand the importance of efficient processes and teamwork, and we'll work diligently to address this concern. Additionally, we appreciate your endorsement of our management team. Creating a supportive and effective leadership structure is paramount to our success, and we're committed to continuously improving in this area. Your input is invaluable as we strive to create an even better workplace for our employees. Thank you for your contributions, and we look forward to addressing your concerns and continuing to provide you with a positive experience at Granite.

Viewing 940 - 942 of 1,407 Reviews

Jobs at Granite Telecommunications

Relationship Development Associate

Relationship Development Associate

Supervisor of Credit and Collections