Great Clips reviews

3.4

52% would recommend to a friend

(4,141 total reviews)
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Rob Goggins

71% approve of CEO

53% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Sep 11, 2016
Recommend
CEO approval
Business Outlook

Pros

I have been with Great Clips for 18 years. It has been the best journey. I started out part time and now I am a General Manager in charge of 10 salons. Lots of room for advancement.

Cons

No complaints. I work with a wonderful franchisee. Each franchisee has their own set of rules which may differ slightly from corporate.

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Great Clips Response
9y
Thank you for your honest feedback and comments. We appreciate having you as part of a great community of stylists and managers.
1.0
Sep 5, 2016
Recommend
CEO approval
Business Outlook

Pros

If you are just out of cosmetology school you will get lots of experience but not much training.

Cons

You will be taken advantage of- work a lot of over time, leaving early if it is slow and be called back an hour later if the Salon get packed. Miss lunch breaks because we have to keep our Wait times low. You won't get any other official brakes because the time down between customers is our break. I have worked 60 hours in a week and as low as 25 hours depending on how much staff we have at the time. When I am supposedly full-time? Salon go through stylist like it's water because of this you will have schedules fluctuatetion week by week. Lots of rules, can be very stressful, Little pay. If you do not fit in with management you will be disposed of as soon as possible. I have seen this time and time again. You will have a lot of pressure from your manager but most of that pressure comes up from the higher-ups. If you are in the Kansas City area and looking for a job and decide to work for great clips watch for the franchise owners. Do not work for Carpe Diem by far the worst. I work for work for a different franchise owner now. Cheap but not too horrible.

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Great Clips Response
9y
We are sorry to read this. As you mentioned, each salon is independently owned & operated by a franchisee who hires their managers. Your concerns would be best handled by your franchisee. You are welcome to email Jeanne@greatclips.com with the salon location where you are employed and details. We will provide your feedback to the franchisee for follow up with you. Thank you.
2.0
Jun 23, 2016

"feel like a number"

Recommend
CEO approval
Business Outlook

Pros

I can commend the presence of a client base you don't have to work hard on your own to create. If you are totally committed to the steps you can make profit for the business. If there is a solid galvanized team you can smoothly flow with the hectic pace.

Cons

Sometimes they tend to be rather unconcerned if you have a life issue. Example if you get sick, it's a problem. If your family member gets sick then it's not holding you back according to the strive for shift coverage. Also the staff that gets welcomed as new recruits get the "fake love", let things get old and super busy, after time you get treated worse than the girls in "The Help". The majority of new crew is unfortunately not fluent in team flow or structure, old cutters tend to lose balance and can get reprimanded for being overwhelmed, and stressed.

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Great Clips Response
10y
Thank you for your comments. Since each salon is independently owned and operated, the best person to address your feedback would be your franchisee. Please email Jeanne@greatclips.com with the salon location where you are employed & details. We will be happy to forward them to your franchisee for follow up with you regarding your concerns.
Viewing 34 - 36 of 4,141 Reviews

Glassdoor has 4,229 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.