Great Clips reviews

3.4

53% would recommend to a friend

(4,144 total reviews)
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Rob Goggins

72% approve of CEO

54% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

4K reviews
4.0
Feb 7, 2025
Recommend
CEO approval
Business Outlook

Pros

• The team at this location is supportive and collaborative, creating a positive work environment. • Regular customers are friendly and pleasant to interact with. • The franchisee is approachable and makes an effort to understand and accommodate most employees' personal needs. • Efforts are made to keep operating hours reasonable, with consideration for varying levels of customer traffic in different towns. • The store operates 9 hours Monday to Saturday and 7 hours on Sundays, which is less demanding than the 12-hour days preferred by the parent company. • Flexible scheduling makes it a good workplace for parents needing to accommodate school pick-up times. • Students can have their school schedules accommodated. • Employees with second jobs in other industries can often coordinate their schedules effectively.

Cons

• Slow periods, particularly from 3 PM to 6 PM, can lead to long stretches without customers, resulting in fewer tips. • Busy times can be overwhelming, with customers in this small town becoming impatient. • Walk-in and online check-ins only means unpredictable fluctuations in customer flow. • There are often lines of customers waiting before opening hours, and they may pressure staff to let them inside early or watch while opening duties are performed. • A significant portion of the clientele is of retirement age, which often impacts the frequency and size of tips. • The parent company requires all locations to be open seven days a week. • Employees without children, school commitments, or second jobs may find it harder to negotiate flexible scheduling. • Public transportation can be difficult to coordinate with shifts, and local taxi fares are expensive ($4 base fare, plus approximately $3 per kilometer).

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Great Clips Response
1y
Thank you for reaching out with your review. Great Clips salons operate as independent franchises. To ensure the most efficient resolution for employment-related concerns, we strongly recommend contacting your local salon's franchise owner.
5.0
Jan 6, 2025

Great company

Recommend
CEO approval
Business Outlook

Pros

I started working there with very low expectations and now im going in my 11th year with the company. I’ve had many opportunities for growth and have been very happy with the company

Cons

Business has gone down a bit

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Great Clips Response
1y
Thank you for being a part of our GREAT team! We appreciate your support and feedback!
2.0
Nov 2, 2024

It's a paycheck

Recommend
CEO approval
Business Outlook

Pros

Paid on time Flexible hours

Cons

No work/life balance Toxic management/staff/policies

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Great Clips Response
1y
Thank you for sharing your experience working at one of our independently owned and operated, Great Clips. We value the insights of both current and former employees, as they help us continuously improve. ​
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