Great Clips reviews

3.4

53% would recommend to a friend

(4,144 total reviews)
avatar

Rob Goggins

72% approve of CEO

54% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

4K reviews
2.0
Jun 29, 2014
Recommend
CEO approval
Business Outlook

Pros

The only good thing about working at Great Clips is a lot of the clients are very nice. Tips are good but only because of the sheer volume of clients we service. Also, luckily all the stylists in our shop are pretty good at what they do despite being hounded about the speed of their work. I do like interacting with the clients. We have an Air Force base and a university in our town so our clientele is pretty diverse.

Cons

There are so many negative things about Great Clips. Clients are herded in and out like cattle. They bully you about your numbers constantly. All our stylists numbers are posted every week for every one of us to see. Sort of like a shame board. If you're having a slow or bad week, everyone knows it! A few times the dollar amount of what we made was posted on the wall which was humiliating and I think illegal. There is zero education in our shop. We just got an intern who our manager is treating as a shop slave. Our manager also hired her sons girlfriend which is a huge conflict of interest. There's so much drama it's demoralizing sometimes. I'm only working here because of the convenience of being so close to home. We actually have a list of clients who haven't been in the shop in a long time listed in order of the amount of money they've spent in the shop! We have to call them and offer them a discounted haircut to get them back in. You can also never get a raise the way because of their point system.

3.0
Jun 24, 2014
Recommend
CEO approval
Business Outlook

Pros

You get paid by the hour, you get tips as long as the client knows to tip. You can get a portion of the profit from product sales, as well as productivity, if you are fast enough when it is busy. Flexible schedule if your manager is good. Paid vacation and paid holidays when you meet the hour requirements.

Cons

No benefits. You are required to cut hair within a set time period, even though not all haircuts can be properly delivered in such a small time frame. No continuing education is offered. The pay per hour is not high enough to compensate for the high demand placed on stylists. Receptionists are not trained long enough. They are the first people our clients see, and sometimes, that is a nightmare.

Viewing 3985 - 3987 of 4,144 Reviews

Glassdoor has 4,232 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.