Great Clips reviews

3.4

53% would recommend to a friend

(4,144 total reviews)
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Rob Goggins

72% approve of CEO

54% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

4K reviews
1.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Diverse Clientele and Busy Location

Cons

During my time at this salon, I experienced and witnessed multiple issues that made it a very toxic and unsafe workplace. Lack of sanitation and disinfection practices: Tools were not given the required 10-minute disinfection time before being used on new clients. Bathrooms were unsanitary, with paper towels left on top of trash cans instead of a closed in holder. There was also a mosquito infestation. So you are getting bit all day. Poor communication and leadership: Management & Owners consistently failed to communicate expectations, changes, or feedback in a respectful or timely manner. Owners have no understanding of the beauty industry which led them to rely on the Salon Manager who lacked leadership and certain management skills. They prioritized quantity of services over delivering high-quality results. Unsafe work conditions: Management often arrived late, or when he felt like coming in leaving employees alone in the salon to open and operate without support, which is a safety risk or left them without coverage during peak hours. Toxic culture: There was retaliation when poor behavior was addressed, privacy violations, constant micromanagement from owners, and little to no support when safety issues arose. High turnover: During my time there, three employees quit and two were fired. The work environment drove away good team members. Low pay and no benefits: Pay was minimal, tips were taxed, and there were no benefits or incentives. Employees were not valued, appreciated, trusted, supported, heard, or respected.

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Great Clips Response
11mo
We greatly appreciate you taking the time to share this thoughtful feedback. Since each salon is independently owned and operated, your franchisee would be the best person to address your concerns. Please get in touch with them directly regarding any employment issues.
4.0
Aug 12, 2025

Happy

Recommend
CEO approval
Business Outlook

Pros

loved working there and would have stayed if i didn’t move

Cons

You have to work every sunday

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Great Clips Response
11mo
Thank you for sharing your experience working in the salon! We appreciate your feedback!
5.0
Aug 12, 2025

Life saver

Recommend
CEO approval
Business Outlook

Pros

Room to grow, very convenient exceptional team work

Cons

Rude customers and the seniors don't understand the online so they get upset

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Great Clips Response
11mo
Thank you for being a part of our GREAT team! We appreciate your feedback!
Viewing 112 - 114 of 4,144 Reviews

Glassdoor has 4,232 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.