Great Clips reviews

3.4

53% would recommend to a friend

(4,144 total reviews)
avatar

Rob Goggins

72% approve of CEO

54% positive business outlook

Great Clips has an employee rating of 3.4 out of 5 stars, based on 4,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Great Clips employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

4K reviews
5.0
Mar 31, 2025

Excellent Service and Friendly Staff!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Clips was awesome! From the moment I walked in, the staff was friendly, professional, and welcoming. I got a great haircut that exceeded my expectations because the stylist took the time to understand exactly what I wanted. I loved how efficient and affordable the service was, and the check-in process was quick and easy. If you're looking for a great haircut and outstanding customer service, I highly recommend Great Clips! I'll be back for sure.

Cons

Cons: waiting a little bit when there are a lot of people

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Great Clips Response
1y
We're thrilled to hear you had such a positive experience, from our friendly staff and efficient check-in to your fantastic haircuts. We truly appreciate your recommendation.
3.0
Mar 28, 2025

5th Ave franchise

Recommend
CEO approval
Business Outlook

Pros

They’re good to you, seem to care about their employees, management and owner was great, flexible schedule, competitive pay with decent tips and commission.

Cons

Open Sundays, some of the other stylists were not friendly

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Great Clips Response
1y
Thank you for sharing your honest feedback. Great Clips salons are independent franchises, so the best way to handle employment-related issues is to contact your local salon’s franchise owner.
2.0
Mar 27, 2025
Recommend
CEO approval
Business Outlook

Pros

You get tips from customers and hourly pay so if it’s slow you’re still being paid

Cons

Bad pay No work life balance No holidays off Overworked You’re just a number Stressful

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Great Clips Response
1y
We appreciate your feedback. Since each salon is independently owned and operated, your franchisee would be the best person to address your concerns. We always encourage employees to contact them directly regarding any employment issues.
Viewing 190 - 192 of 4,144 Reviews

Glassdoor has 4,232 Great Clips reviews submitted anonymously by Great Clips employees. Read employee reviews and ratings on Glassdoor to decide if Great Clips is right for you.