Greystar reviews

3.7

65% would recommend to a friend

(4,748 total reviews)
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Bob Faith

78% approve of CEO

64% positive business outlook

Greystar has an employee rating of 3.7 out of 5 stars, based on 4,748 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greystar employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

5K reviews
1.0
Sep 19, 2014

Horrible management!

Recommend
CEO approval
Business Outlook

Pros

I did like how much training Greystar offered to its employees. Lots of online resources and classes. Benefits were pretty good, too.

Cons

I have nothing good to say. Greystar is a joke. This isn't a grudge either; everyone I worked with felt this way, besides the PM of course. Absolutely no room for advancement and if you do move up, don't expect much of a pay increase. Upper Management is impossible to get a hold of, and if you have a complaint about your superior, prepare to be fired. There is so much drama and such a separation between management and hourly positions that working as a "team" is not possible. Constant talking behind one another's backs and zero follow up on legitimate complaints. I worked there for two years and received no recognition, even though I was a top leasing consultant in the region. I was able to move up once a position opened but had to fight my way for a $5/hr pay increase, which was still less than half of what the property manager was making. I actually made more as a leasing consultant some months because of all of the leasing bonuses I would get. Selling the rates to prospects was difficult, as we couldn't justify why our rates were so much higher than competitors. Telling someone their rent will be $200/mo more if they wait two days to move in is so crazy. Also having to explain to residents why their rent increased year after year without incentives made it extremely hard to be loyal to the company. I couldn't lie to these people and give them a reason as to why there was an increase, because frankly I didn't have one. Greystar is so full of themselves that they can't take a second to appreciate those who actually run the company. They always want more more more, and if you call them out on their faults, they'll kick you to the curb. I would know; I complained and was fired for doing so. Shortly after, both of my leasing consultants quit. Tell me how that could possibly be a good company to work for. Do not get involved with this company. You will regret it.

5.0
Sep 18, 2014

Best company I've ever worked for!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I appreciate that if you work hard, produce good numbers, happy clients, etc. then you are recognized and even promoted. its not always about tenure with this company which helps keep fresh talent engaged. I know the Houston region is huge about promoting from within, and to me and many that I speak with, that means so much. Good structure but does allow for us to color outside of the lines to meet the client's unusual requests. I know the Houston leadership cares for their people, from corporate to the onsite teams, and encourage us to make sure we have a work-life balance. I really like that with the size of the company, you can work here, change directions, and have an "evergreen" opportunity while remaining at the same company, earning greater tenure/benefits. One of the things I value the most is the vision of leadership, since I've joined Greystar 7 years ago, I've seen smart, strategic decisions and strategies which have helped to make this company the best I've ever worked and and enjoy the most.

Cons

With it being such a large company, its sometimes a long process to implement changes or see "coming soon" processes. Emails are hard to keep up with sometimes with so many things going on and so many people sending out new initiatives.

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Glassdoor has 4,931 Greystar reviews submitted anonymously by Greystar employees. Read employee reviews and ratings on Glassdoor to decide if Greystar is right for you.