Greystar reviews

3.7

65% would recommend to a friend

(4,744 total reviews)
avatar

Bob Faith

78% approve of CEO

64% positive business outlook

Greystar has an employee rating of 3.7 out of 5 stars, based on 4,744 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Greystar employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

5K reviews
1.0
Apr 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Benefits, The only Pros I could name & im truly being honest.

Cons

Unrealistic reporting expectations. The Help Desk is a joke. Emails to upper management goes unanswered and no sense of a work family. Seems to only be concerned with keeping owners happy rather than the importance of how the properties are actually maintained. The “work life balance” is a joke. No one “forces you to work 6-7 days per week, but if you have high work ethics, you will put in the extra time to get the job done. Working overtime is completely normal, but not every week. Too many platforms to manage. They’ve managed to take the core values of Property Management & turn it into a “work mill”! This has been the worse PM experience ever. What ever happen to putting Residents first?

2.0
Jan 20, 2016

Leasing Professional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits and health insurance, high commission rate, hire and promote within the company, ability to relocate after a certain amount of time, clothing allowance

Cons

Long hours often with out breaks, lack of professionalism, EXTREMELY cliquish and a lot of favoritism is shown within the company, management doesn't lead by example. If you don't get along with the other team members, or if they find you professionally threatening, then they want your head on a stake. Every property is apparently different, but this particular property was a mess. Extremely high turnover (over 15 people in one year at this particular property). The girls are basically forced to wear tight clothes that are sexually appealing and HAVE to wear heels every day. Rumors of all the employees and residents fly through the building - everywhere from "did you see that outfit", to "that girl is crazy...", to "did you know he was sleeping with her?!" I get that people talk, but it's all that was done. Property manager was barely there or not accessible half the time and the Assistant Manager was probably one of the worst humans I've ever met - big bully, very bratty, and extremely demeaning - definitely not approachable but wanted you to do all the work for the property while she worked on her side business. I was also told I would be paid out on my commissions when I left the company, and I wasn't. At the resident parties, and at after work happy hours, the manager didn't care that the 18 year old drank or that she openly used a fake ID. I was also reprimanded because I didn't go out to a happy hour with said 18 year old after work. I was once told by my manager in a team meeting that "I was too professional and needed to find a personality." I've never heard of any company counseling someone because they were "too professional...." I left work several times crying, and apparently when I left, my Property Manager went and told the other workers what our conversation was about. HR didn't care despite all of the illegal treatment of employees.

2.0
Jul 16, 2024

Overworked / Not appreciated

Recommend
CEO approval
Business Outlook

Pros

Great salary and benefits Promotion opportunities

Cons

Everyone thinks they want to work for Greystar. I did. I got a rude awakening when I joined the team because seriously, you're overworked by the reporting, never ending audits, daily tasks and endless meetings that is hard to pay attention to because you are too busy and distracted. It's honestly hard to give good customer service and they always want us to do better. Vacation time is great, but you're scared to use it because you just know what you'll come back to and you come back overwhelmed. It's honestly the hardest PM company I've worked for. Getting support is hard. Regionals are also overworked, help desk is slow. God forbid you have a printer issue because they won't come help you with a serious jam or anything that needs hands on help.

Viewing 22 - 24 of 4,744 Reviews

Glassdoor has 4,927 Greystar reviews submitted anonymously by Greystar employees. Read employee reviews and ratings on Glassdoor to decide if Greystar is right for you.