Does Grocery Outlet pay their employees well?

According to anonymously submitted Glassdoor reviews, Grocery Outlet employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at Grocery Outlet. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at Grocery Outlet?

44% of Grocery Outlet employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Grocery Outlet 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Grocery Outlet?

Cashier (143) , Manager (37) , Sales Associate/Cashier (37) , Stocker (17) , Grocery Stocker (16) , Grocery Clerk (15) , Front End Cashier (14) , Produce Clerk (14) , Owner Operator (13) , Store Manager (13) , Department Manager (11) , Courtesy Clerk (10) , Merchandiser (10) , Sales Associate (10) , Buyer (7)

What are the pros of working at Grocery Outlet according to real employee reviews?

"People are nice and funny." ((in 58 reviews)); "It's a unique place with a great culture." ((in 48 reviews)); "Flexible hours were one pro" ((in 27 reviews)); "Flexible schedule and nice owner" ((in 19 reviews)); "Great Team to work with!" ((in 14 reviews))

What are the cons of working at Grocery Outlet according to real employee reviews?

"Low pay and some bad employees" ((in 75 reviews)); "The management is poor and you get yelled at for things that either aren’t your fault or things you weren’t even trained for." ((in 52 reviews)); "No benefits with the exception of Christmas time we got 10% off for a week or two" ((in 51 reviews)); "Managers are rude and stressed out and the customers can be stressful to deal with" ((in 24 reviews)); "Training was brief so you had to learn everything in about a day or you had to bother other employees to help you, hours were always getting switched with out notice." ((in 10 reviews))

What are employees saying about Grocery Outlet layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Grocery Outlet layoffs and their outlook for job security at Grocery Outlet in 2026.

What are the top reviewed Grocery Outlet locations?

Emeryville , Sacramento , Seattle , San Jose , Fresno , San Francisco , Portland , Los Angeles , San Diego , Vallejo , Boise , Antioch , Bellingham , Lakeport , Redding , Fremont , Bellevue , Spokane , Medford , Newberg , Reading , Oroville , Huntington Beach , La Mirada , Modesto , Norco , Ontario , Davis , Elk Grove , Placerville

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Grocery Outlet

Grocery Outlet reviews

3.0

44% would recommend to a friend

(853 total reviews)

Jason Potter

38% approve of CEO

41% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.0

Work/Life balance

2.8

Culture & values

2.8

Senior management

2.7

Career opportunities

2.4

Compensation and benefits

Grocery Outlet has an employee rating of 3.0 out of 5 stars, based on 853 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Grocery Outlet employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

853 reviews

5.0

Apr 10, 2024

Grocery Outlet Treated Me Well Despite Issues

Cashier

Recommend

CEO approval

Business Outlook

Pros

There is a lot of good I want to say about Grocery Outlet. I appreciated how the managers and coworkers treated me with respect, how they made the hours fair, and how they were hardworking. I commend them for their positive attitudes.

Cons

However, despite the team being good people, they cannot deal with every problem efficiently, especially since said issues aren't even their fault. When I worked in Grocery Outlet, the positives were offset by rude customers, constant shoplifting, and the mental drainage of the job. However, I will still give Grocery Outlet 5 stars because, again, these issues aren't the company's fault. It's just the unfortunate nature of customer service.

Grocery Outlet Response

Thank you for sharing your experience as a Cashier. As you know, our stores are independently owned and operated. I would encourage you to reach out to your store’s independent owner to share more about your experience. Best of luck in your career endeavors!

4.0

Apr 8, 2024

Great place to work!

Ap coordinator

Recommend

CEO approval

Business Outlook

Pros

Team/family office atmosphere. Loads of work to make the days go by quickly. Onsite parking. Great company celebrations. Compensation & Benefits.

Cons

Lack of reliable outer division response times.

Grocery Outlet Response

Thank you for sharing your experience as an AP Coordinator here at our corporate office. We’re happy to hear that you’ve had a great experience working with us. Please tell your friends!

3.0

Apr 8, 2024

Current Employee

Head of health and beauty

Recommend

CEO approval

Business Outlook

Pros

Love the other employees, customers are always interesting.

Cons

For as long as I’ve worked there, and my position, I should be paid much more.

Grocery Outlet Response

Thank you for your feedback as the Head of Health and Beauty. We're sorry to hear that the wages aren't what you were expecting. We are working to pass this information along to the appropriate parties so that we can work to strengthen the experience of every employee who enters our stores. Thanks!

Viewing 292 - 294 of 853 Reviews

Jobs at Grocery Outlet

Fresh Department Clerk/Refrigerated (Dairy)

Cashier/Customer Service

Experienced Produce Clerk