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      Group 1 Automotive

      Engaged Employer

      Group 1 Automotive reviews

      2.9

      39% would recommend to a friend

      (859 total reviews)
      avatar

      Daryl Kenningham

      60% approve of CEO

      32% positive business outlook

      Ratings by demographic groups

      Group 1 Automotive has an employee rating of 2.9 out of 5 stars, based on 859 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Group 1 Automotive employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      859 reviews
      3.0
      May 3, 2026

      Advisory role offers freedom, management feels distant

      Service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      As an advisor, sky is the limit but the moment you turn the corner into management things change depending on what brand you work for.

      Cons

      Upper management operates out of a tower

      avatar
      Group 1 Automotive Response
      1w
      Thank you for taking the time to share this, and for the better part of a decade with us — that kind of tenure means a lot. It's great to hear the advisor role gave you the freedom and room to grow that it should. We hear the point about upper management feeling distant, and staying connected across every level is something we hold ourselves accountable to as part of the professionalism and teamwork we want to define this company. Feedback from someone who spent this many years with us carries real weight, and we take it seriously. We wish you all the best in what comes next.
      5.0
      May 1, 2026

      Alright Alright Alright

      Cxc agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home, able to qualify for a monthly bonus, Sunday off

      Cons

      Only see DEI hires promoted within department, needs department leadership change and more professional training

      3.0
      Apr 18, 2026

      Not worth it, not a long term career company if you want to enjoy your job.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I am still looking for some

      Cons

      Way to many people working here. Worried about the bottom line? Hire more motivated "non" managers and the store would thrive like it did before GP1 bought it. No one looks forward to coming to work anymore.

      avatar
      Group 1 Automotive Response
      1w
      Thank you for taking the time to share this, and for more than ten years with us. That kind of commitment matters, and so does your perspective as both a team member and a shareholder. We hear the concerns about how the business is being run and whether the numbers always tell the full story. Professionalism and transparency are standards we hold ourselves to, and honest feedback like yours is part of how we stay accountable to them. We value having you on the team and take these reflections seriously.
      Viewing 172 - 174 of 859 Reviews
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      ReviewsGroup 1 Automotive reviews

      Glassdoor has 971 Group 1 Automotive reviews submitted anonymously by Group 1 Automotive employees. Read employee reviews and ratings on Glassdoor to decide if Group 1 Automotive is right for you.