- The CEO is a total disaster and lacks the maturity needed to manage the business long term. He’s great at laying off staff, entering into bad contracts, and confusing employees with lack of strategy and direction. Evidence of this is the huge amount of turnover at the c-suite that Groups has faced as well as the reviews you see here.
- company cares little about the clinicians who are actually interfacing with members. They work them into the ground. If ever there was an ivory tower that’s out of touch with people actually doing the work, this dynamic exists at Groups
- Product has failed to evolve, lack of movement on the brand, the offering, the technology. Members are fast realizing there are other options for telehealth based opioid addiction treatment.