Pros
Compensation (base salary + bonus + RSU) are competitive. Plenty of money in the budget for things. Company is dedicated to helping cancer patients, which is generally considered good. Not many toxic people compared to previous companies I've worked in.
Cons
IT is basically useless. Their ticketing system is broken. Tickets have to be manually escalated or they are ignored. The company LIMS is a joke. It goes down every week and people are locked out for hours. Preplanned updates wind up changing way more than they are supposed to. The software support team is completely siloed from the rest of the company, and makes huge changes all the time without asking any of the lab teams if they'll be affected by systems downtime. Senior and executive management do the best they can, but stuff changes all the time for no good reason. They function like a startup, but they've been around for a decade and are subject to many regulations. Not a good mix, definitely the worst of both worlds. Burnout is rampant throughout the company. Everyone from entry-level employees to directors have complained about it. Turnover is high. HR finds reasons not to make changes or take action.