Guardian Pharmacy reviews

3.6

65% would recommend to a friend

(268 total reviews)

Fred Burke

68% approve of CEO

59% positive business outlook

Guardian Pharmacy has an employee rating of 3.6 out of 5 stars, based on 268 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guardian Pharmacy employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

268 reviews
1.0
Dec 12, 2016

Always Amazed

Recommend
CEO approval
Business Outlook

Pros

Just had another Christmas party its just so fun. So glad we get a party once a year instead of a bonus like all our bosses apparetly get according to the rphs. But like my gramps always said hard work is its own reward so why would I want silly things like money for mny family. I get to spend even more time with my coworkers and supervisors in a crammed loud room! Hey, that's just like a regular day at work! Oooops, they tricked me. It is is cash bar and the alcohol costs more then the free food is worth so its almost like I lost money. There are prizes you can win, especially if your in management or one of their kids! It's just great. Most companies will have management take their names out of contests, but not Saliba's! At least several in management win major prizes each year. I'm happy for them that they can reward themselves like that because I would feel to guilty if it were me. They already get lots of company paid vacations like Disneyland and resorts so why not have some free gifts too! By buying themselves gifts with company money it's like a bonus they don't have to pay taxes on. Wow our bosses are so smart! Maybe if I suck up long enough I'll qualify for that someday to! I guess in the mean time Ill just have to work hard in the Q's all day. Sometimes we are interupted working for pointless team meetings or even better when managers and owner want to give pep talks to turn morale around. I guess people complained they were being treated like kids so they are doing new slogans and employees can do team activities about how world class we are, costume days or even pizza and ice cream days! I think thats great because those were all my favs in 3rd grade. Oh noooo- they confused us with kids again! Darn! After meetings we have to work even harder to get the piled up work out. It said challenging on the job application, so near impossible really holds up! In fact, I feel like my career is taking a ride on the Challenger! It sure is nice to have your management telling you that you have to have pride and share their core values. The core values remind me of those from a historic guy with a funny moustache. They thought they were world class too! I bet the owner is a big history buff. They have a new program to recognize people who are extra suckups calling them "champions" to help formalize who the favorites are. Management thinks it will improve morale somehow but it really just divides us even more. And if you guessed management's family are champions, you'd be right! I enjoy predictability in the workplace.

Cons

Well I listed so many pros it will be hard to think of cons. Ill try tho. My first little concern is we are completely overworked not just by hours but the stress. Because every day we miss our runs or barely make them. And there's always another run like every 4 or 5 hours. You finish one and we are all ready behind on the next one. It feels like failing everyday and it's just to stressful. The processes in place make things take so much longer then they should, that's the main problem. The building is loud and too small, there are not enough desks for everyone so we rotate. Its hard to work with how loud it always is plus theres terrible music playing all day. People yelling. Secondly our bosses never listen. If you recommend something youll be sorry u asked because you will be so stressed when you see how they all react. Usually most ideas for how to fix things are ignored. They are threatened by people who might actually be smarter then them. Sometimes they respond but argue back and forth with each other or make you feel stupid for bringing it up, or my favorite when they say employees are to "stupid" (well they use other words for it) for a confusing process change that would actually be simpler. And then the final option is a supervisor steals your idea and acts like it was theres. Everything we do is probably the longest most confusing way possible and they act like these are in to prevent errors. Guess what- we have tons of errors! More errors then any other pharmacy I have worked at. There are plenty of errors like wrong drugs but we have tons of other major problems like forgetting meds, delivery wrong cycle fill or messing up medical records and forgetting to fill when we are supposed to. Is this the job for you? Do you want to sit at a desk in a loud room and have people just yelling at you? We have people calling and complaining all day and everyone just things this is normal here. Part of it is that half of our staff is always new because so many people get quit or get fired, so we hire new people ASAP even when they aren't fit for this type of job. Not like anyone could ever have experience for Salibas. The things you learn here will have no use anywhere else. You try to tell your boss or trainer about all the errors you see and they never respond. The problems are never fixed. Or if they do it turns into an argument. So what's the point in trying here? Also everyone in management is too close and the higher up you go the closer they get. It makes a lot of people uncomofrtable.

1.0
Nov 24, 2016

Guardian Cannot Listen

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some on-the-job training, learning of systems, and an understanding of non-retail pharmacy. Fellow employees are mostly okay to work with. This Thanksgiving with my family has given me time to relax and organize my thoughts on my current employer.

Cons

I am just amazed when I see these reviews posted here, since almost all the "good" ones seem to be written by the corporate office or local management/presidents. As someone who has dealt with the real struggles of Guardian Pharmacy firsthand, I am appalled. I wonder why they spend so much time crafting an artificial online presence, and so little time actually fixing problems that employees report. I guess it explains the corporate culture a lot, doesn't it? The most senior people at Guardian are truly cut-throat, and the bloated HR department is there to see that employees do not get in their way, and to quickly replace those who do. But truly the biggest problem, I feel, is that Guardian downright does not respect their employees. They are so focused on growth and going public someday (so that all the old-timers, initial investors, and other C-titles can finally cash out), that everything else happening in their pharmacies are just viewed as mere arbitrary annoyances by management. I can personally say that this company shuts down employee ideas, creativity, and practically any sane thoughts on how to do business better (that would be less stressful to our severely overworked staff.) Probably their biggest goal after forced growth is their attempt at controlling employee attitudes. Respecting employees and forcing everyone to all think the same way do not really jive. Guardian has a long history of forcing everyone to drink the kool-aid, and is disturbingly quick to fire anyone who brings opposing thought or doesn't fit their quiet, worker-drone mold. This company legitimately thinks that teamwork is getting their staff to become cheerleaders and gossip spies, while simultaneously disciplining any non-managerial person for what they interpret as dissonance. It's disgusting to see that a company that purports such a small-business, true-to-local-America, family-run, patient-fist appearance, has none of this at its heart and is solely motivated by its quarterly margins so everyone in management can get their big bonus checks. P.S., Guardian has been systematically and successfully reducing benefits across the board for several years now. "Benefits" is false term, as the company has pushed 100% of the costs to the employee, which they must pay in addition to their copays and absurdly high deductibles. They intentionally did this slowly each year so (most) people would not notice. The so-called "benefits" are truly despicable and I'm quite lucky I have a spouse whose employer doesn't gouge their own employees when it comes to healthcare. Oh, the irony, since Guardian is in the healthcare industry.

1.0
Nov 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Current employee. Pay is OK, not great. I was hired around $13, but another person was hired around the same time at $2 more. He's a guy, so that doesn't surprise me here.

Cons

My supervisor (one of too many) could be replaced with a robot that sends weird emails and prints out schedules. My director (one of too many) is like a child that gets into petty arguments about everything and makes processes more convoluted. That's my opinion. That would probably save us enough to hire another 10 techs. Everyone at Salibas mgmt is reworded greatly by Guardian for keeping employees working 24/7 with nothing to show for it. People cycle through here because they have worked everywhere else in the valley. Saliba's is the last place, gets the bottom of the barrel employees, and has terrible turnover. So many people have worked here, they can't even keep track and keep rehiring employees they had previously fired!! Not joking. It is that bad. It's impossible to get time off, so everyone is forced to call out sick. How's that easier than scheduling time off? My dept (one of many) is lucky enough to have a directors's kid (one of many) as a one of the dailys tech, and they are all born with the Salibas pharmacy spoon in their mouths, and are the only ones who that gets listened to, even if nothing even said or recommended makes sense. It's like that all over this company, with family and family-friends given respect and roles they should not have, while everyone else is ignored. You'd think the company would try harder to prevent things from being interpreted this way, but instead we all have to listen to their burn-out kids (not even just one family). Maybe if I married one of them I'd finaly have my opinion heard, because apparently thats what it takes for scrooge mcduck to respect you instead of calculating in his head how many more coins he could swim threw in his vault if everyone just shut up and worked harder. I'm always so frustrated because my ideas are never heard for all these reasons. But they just say "world class, world class" at everyone like some kind of propaganda slogan so people don't realize how bad it really is. It's not even that original, but they'd have you think they coined the phrase here. I really wouldn't recommend you work here, and I can hardly take it anymore. Too much crying involved. We are forced to do ridic employee surveys and everyone lies them because they are not really annonymous. We consider them "loyalty tests" to prove your respect to the Saliba regime and the Emporer himself. The supervisors imply you will get in trouble unless you write nice things, so that's what everyone does. Plus, not even annonymous! In my opinion, it's the most poorly run pharmacy in the state and everyone is too afraid to speak up. This whole thing is a joke, and I am worried about our jobs, when a competitior snatches up our clients one day and we have to shut the doors.

Viewing 220 - 222 of 268 Reviews

Glassdoor has 277 Guardian Pharmacy reviews submitted anonymously by Guardian Pharmacy employees. Read employee reviews and ratings on Glassdoor to decide if Guardian Pharmacy is right for you.