Pros
Decent pay. Some departments have flexible schedules. Benefits are okay. A great place to get your foot in the door for Security Industry, Call Center Experience, Sales, ect. Their training departments actually do a decent job for Customer Service. The culture and people are friendly. Some career progression opportunities acrosss departments.
Cons
Guardian Protection Services has a major problem with internal processes and procedures, procedures are constantly changing and most changes are very poorly communicated and structured. Guardian is like the IRS of procedures. There are literally books and books of procedures and sometimes it's hard to keep up. Your average work day will have you accessing over 10+ programs, tabing between multiple screens of the same program, some procedures require you entering the same information twice in multiple areas. If you are not proficient with a computer or capable of extreme multi-tasking usually under moderate stressful conditions then this job isn't the one for you. Your time and phone conversations at work wil be closely monitored and micro managed.