Management. The pain point of the remote sales staff are simple to fix however the upper management have no interest in even entertaining fixing them. The management (in the southeast region) has shown ineptitude on multiple fronts, primarily dealing with people. The pay is listed as the best in the industry however there is truly a limited amount a remote sales associate can make. The company itself is incredibly antiquated (using carbon copy paper for contracts, no technology involved in the operations side) which is shocking for a technology company. In my region, I met a few of the upper management, and unfortunately I did not desire to be like any of them and that is a problem. Finally, they treat you like a sub contractor although you are a W-2. If you are unlucky enough to be a remote sales staff they require you to purchase all necessary equipment to do your job without reimbursement. You also expected to travel over 1k miles per week to sales meetings and take appointments, again with no reimbursement. Everything about this company screams cheap, from the way they do not reimburse anything to their pay plan, to their low tech outdated paperwork process. Overall it took less than a few weeks to realize this was not a company to commit to long term and over the year of employment they fortified that decision a million times over.