Guardian Protection reviews about "work environment"

some of the QA regulations aren’t that great, customers can be tough as well

No tech support, always referred to manufactures tech supt. Local office doesn't have a clue on time it takes for installs/service calls. There's a girl that runs the technicians and has a lot of personal problems that gets brought into the work environment. She's emotional and has a lot of inabilities. Really, just an overpaid babysitter/paper pusher.

Terrible management, the expectation are not doable, very stressful environment, micromanaging, dealing with angry customers all the time, they keep adding more and more work with same pay, no room for improvement. I would not recommend this company for any customers, terrible quality on products, they hold you to contracts and wold not recommend for anyone to work here.

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

The training could be better

Developers really aren't dedicated to developing or maintaining software but also serve/overlap duties of business analysts. Developers also serve essentially as level 2 support. Tools for performing the job are not necessarily cutting edge. Lack of good quality assurance testing.

Upper management is absolutely clueless and refuses to acknowledge anything other than ways to charge the customer more for less. For a communications company, there is ZERO communication within the company. Technicians are constantly expected to do other departments work and it is 100% a “do as I say, not as I do” work environment.

Keeping the room staffed is a consistent issue. Between meetings, trainings, and breaks there is a lot of stress put on the specialists in the room to keep up with the pace of alarms.

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