Guerlain reviews

3.9

78% would recommend to a friend

(83 total reviews)

Laurent Boillot

77% approve of CEO

61% positive business outlook

Guerlain has an employee rating of 3.9 out of 5 stars, based on 83 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guerlain employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

83 reviews
2.0
Feb 13, 2023

Big name under LVMH but…..

Recommend
CEO approval
Business Outlook

Pros

- Boss is a great lady - Even economic downturn, Boss still try her best to keep all the headcounts, lead the whole brand to another level - Good name under LVMH - Most of the people are nice and friendly - Good products

Cons

- always force back office staff go to front line as a BA (regularly, specifically in Q4), so call is “ support BA” but the truth is cannot recruit new BA. - Company cannot respect the “professional”, told all the office staff should be a BA due to we are in RETAIL industry. But I believe, if all the staff can take his/her own responsibility, it helps the business. Not “be” the BA = helping. - always over manpower in stores - brainwashing lessons, try to educate staff “company is your home and we are family” - as a junior staff, you cannot learn anything and no career path at all, because all the managers are working so long in the brand and they won’t leave. - old fashion management style at all - super manual of all the work tasks. - bad IT system

1.0
Dec 12, 2019

Outdated, archaic, dusty

Recommend
CEO approval
Business Outlook

Pros

Salary and good for your CV

Cons

Outdated pyramidal hierarchy, misogyny, no confidence towards subordinates, no support from HR team in case of issue with management (HR team is unexistant and uncapable), no digital mindset, management is unable to take decisions and take its responsibilities, no agility, unable to listen to new ideas.

1.0
Apr 19, 2023

Not recommended

Recommend
CEO approval
Business Outlook

Pros

Free goods Family sale No more

Cons

Poor business outlook Squeezing people to achieve target No investment No local flexibility

Viewing 19 - 21 of 83 Reviews

Glassdoor has 375 Guerlain reviews submitted anonymously by Guerlain employees. Read employee reviews and ratings on Glassdoor to decide if Guerlain is right for you.