Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 16 reviews)); "Benefits are great but I feel like" ((in 13 reviews)); "good pay not much hard work" ((in 12 reviews)); "Friendly work environment" ((in 7 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 6 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Pay, unprofessional management, benefits, a non intregrity company" ((in 19 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 8 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.6

Senior management

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

210 reviews

5.0

Mar 14, 2017

Positive work environment & good benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A priority is placed on promoting internal candidates for available positions. The company is growing so opportunities to advance are "real." Based on my experience, self starters and those who value a stable company will thrive in this work environment.

Cons

New technologies, systems and processes are being implemented to ensure the business runs efficiently and reporting is streamlined. These types of changes are a process for all involved but work out great in the end.

3.0

Oct 21, 2016

Cashier Customer Service

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Interacting With Customers Managing Money Gaining Excellent Communication Skills

Cons

No Air Condition Summer Job

4.0

Apr 8, 2016

Great Support

District manager/executive chef manager

Recommend

CEO approval

Business Outlook

Pros

A great place to work.

Cons

Traffic on the DC beltway

Viewing 52 - 54 of 210 Reviews

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Jobs at Guest Services

Reservation Agent - Monday to Friday, No Weekends!

Cashier - Monday to Friday, No Weekends!

PM Catering Attendant - Monday to Friday

Catering Attendant - Monday to Friday, No Weekends!