Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 14 reviews)); "good pay not much hard work" ((in 10 reviews)); "Friendly work environment" ((in 6 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 5 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Management was awful." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

3.0

Apr 15, 2022

Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are great but I feel like

Cons

Hours are long inflexible you are still coming in late

3.0

Mar 13, 2022

Poor low level management

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great opportunities and benefits. Lots of room for personal growth. Wonderful for people that enjoy working with the public.

Cons

Lower level managers treat employees poorly with no repercussions. Not much appreciation for hard work and problem solving.

1.0

Mar 13, 2022

Pay Attention To This

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has many locations.

Cons

The cons of this company is the environment. And honestly, this review is more about the employees rather than the company itself. The company boasts about "doing the right thing," externally to the public and internally to its' employees. However, in my experience, the company needs to do a better job at hiring people who reflect these values and instills these values in their professional lives.

Viewing 91 - 93 of 210 Reviews

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Guest Services

Guest Services reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Job

Poor low level management

Pay Attention To This

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