Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 18 reviews)); "good pay not much hard work" ((in 13 reviews)); "Benefits are great but I feel like" ((in 12 reviews)); "Friendly work environment" ((in 6 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Management was awful." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.6

Senior management

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

210 reviews

5.0

May 19, 2020

Guest Services Inc

Lead supervisor

Recommend

CEO approval

Business Outlook

Pros

Great benefits, family/career balance. The best upper management ever experienced.

Cons

Low hours in the summer time.

1.0

May 6, 2020

Aboid

Sales director

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule coming in and out of office

Cons

Low pay and very demanding of what they want accomplished

4.0

May 2, 2020

Good Company

Chef/manager

Recommend

CEO approval

Business Outlook

Pros

Great benefits & pay. Great Leadership across the whole company

Cons

Long hours right now too many changes going on within the company

Viewing 112 - 114 of 210 Reviews

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Jobs at Guest Services

Cashier Food/Beverage

North Miami Beach, FL

Kiosk Attendant - Art & Industry Food

Administrative Assistant

Front Desk Agent - Breckenridge