Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 18 reviews)); "good pay not much hard work" ((in 13 reviews)); "Benefits are great but I feel like" ((in 12 reviews)); "Friendly work environment" ((in 6 reviews)); "Coworkers are awesome Well most of them are." ((in 4 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Management was awful." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

5.0

Jul 31, 2023

great place to work

Summer dock hand

Recommend

CEO approval

Business Outlook

Pros

great job and great staff.

Cons

none. this is a great place to work

5.0

Jul 17, 2023

Secure

Seurity guard

Recommend

CEO approval

Business Outlook

Pros

Excellent hours. A great group of people to work with.

Cons

Not many events to work.

3.0

Jul 16, 2023

Great Experience

Manager

Recommend

CEO approval

Business Outlook

Pros

Flexible, fun, outdoors, good management, and new staff

Cons

Poor IT, Corporate office doesn't respond quickly

Viewing 112 - 114 of 210 Reviews

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Jobs at Guest Services

Cashier Food/Beverage

North Miami Beach, FL

$16 - $16 /hr

(Employer provided)

View job

Kiosk Attendant - Art & Industry Food

Tipped Cashier- Sculpture Garden

Cashier - Monday to Friday, No Weekends!