Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 14 reviews)); "good pay not much hard work" ((in 10 reviews)); "Friendly work environment" ((in 6 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 5 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Management was awful." ((in 20 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 9 reviews)); "Little training with high expectations." ((in 8 reviews)); "Long hours; lots of paperwork" ((in 7 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (210 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

210 reviews

4.0

Nov 25, 2018

Event Coordinator

Event coordinator

Recommend

CEO approval

Business Outlook

Pros

Always the potential to move departments easily.

Cons

Limited locations to transfer to.

5.0

Oct 10, 2018

Hands down one of the best companies to work for!

Front desk agent supervisor

Recommend

CEO approval

Business Outlook

Pros

Everything. Friendly staff, amazing company culture, executive know you by name and are warm and friendly to everyone from management to line workers, CEO is so nice (met him personally), the company really cares for their team.

Cons

Growth and opportunity, low wages hard to make a living. Also, sometimes management was very cliquey and would not take input from the “little” guys.

2.0

Sep 25, 2018

Very cheap with employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits health care options if you can afford it . They don’t pay good enough for you to afford health care . Most unfortunate.

Cons

Will hire anyone low pay for Washington DC residents very expensive to live here .

Viewing 130 - 132 of 210 Reviews

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Jobs at Guest Services

Reservation Agent - Monday to Friday, No Weekends!

Cashier - Monday to Friday, No Weekends!

Reservationist - Remote

Catering Attendant - Monday to Friday, No Weekends!

Guest Services

Guest Services reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Event Coordinator

Hands down one of the best companies to work for!

Very cheap with employees

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Jobs at Guest Services