Does Guest Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Guest Services employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Guest Services. This rating has improved by 11% over the last 12 months.

How satisfied are employees working at Guest Services?

50% of Guest Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Guest Services 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Guest Services?

Cashier (12) , Manager (8) , General Manager (6) , Administrative Assistant (4) , Dock Hand (4) , Front Desk Agent (4) , Assistant Manager (3) , Housekeeper (3) , Line Cook (3) , Summer Dock Hand (3) , Cashier/Barista (2) , Catering Attendant (2) , Chef Manager (2) , Concierge (2) , District Manager (2)

What are the pros of working at Guest Services according to real employee reviews?

"The people at GSI are all great to work with" ((in 17 reviews)); "Benefits are great but I feel like" ((in 15 reviews)); "good pay not much hard work" ((in 12 reviews)); "After work there are great opportunities to go hiking in one of the most amazing places on earth." ((in 6 reviews)); "The work environment is easy and a good feel to work" ((in 6 reviews))

What are the cons of working at Guest Services according to real employee reviews?

"Pay, unprofessional management, benefits, a non intregrity company" ((in 21 reviews)); "To transfer to another property, you had to get permission from your current manager." ((in 8 reviews)); "Lack of communication and training." ((in 7 reviews)); "Long hours; lots of paperwork" ((in 6 reviews)); "Upper management has a click of friends who are managers and they are all bad at there job" ((in 4 reviews))

What are the top reviewed Guest Services locations?

Washington , Fairfax , Naples , Ashford , Chantilly , Bear Mountain , Seattle , Lakeland , Williamsburg , Phoenix , Hertford , Big Sur , Paradise Inn , Mount Rainier , Orange City , Homestead , Chicago , Alexandria , Arlington , Vienna , Tomkins Cove , Houston , Anaheim , Dana Point , Breckenridge , Wilbur , Rainier , Longmire , Stehekin , Aberdeen

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Guest Services

Guest Services reviews

3.2

50% would recommend to a friend

(210 total reviews)

Gerard T. Gabrys

80% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.1

Work/Life balance

3.1

Compensation and benefits

2.9

Culture & values

2.9

Career opportunities

2.6

Senior management

Guest Services has an employee rating of 3.2 out of 5 stars, based on 210 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Guest Services employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

210 reviews

4.0

Apr 13, 2018

An Outstanding Career!

District manager

Recommend

CEO approval

Business Outlook

Pros

This is an Outstanding Place to work !

Cons

I don't know of any at the moment.

4.0

Apr 12, 2018

A Great Place to Grow

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture of family is what I love about GSI the most. You always feel like you are heard and that someone cares. The top management really looks after their employees and it makes a difference.

Cons

We are a little behind the competition in marketing and design.

5.0

Apr 11, 2018

Guest Services is a great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I have been with Guest Services a long time. It is my family. I have grown up here. It is the people that make our company. They are very flexible and care about their employees which is hard to find these days.

Cons

It is hard to come up with a con about the company. Because we are such an established company, sometimes it is a little difficult to implement changes to compete with growing technology in this ever changing environment.

Viewing 163 - 165 of 210 Reviews

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Jobs at Guest Services

Property Controller - Giants Ridge

Wakulla Springs, Wakulla, FL

$11 - $11 /hr

(Employer provided)

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Server - Breckenridge

Administrative Assistant

Breakfast Server - Breckenridge

Breckenridge, CO

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