Guidepoint Client Service Associate reviews

3.2

62% would recommend to a friend

(139 total reviews)
avatar

Albert Sebag

78% approve of CEO

54% positive business outlook

Client Service Associate employees have rated Guidepoint with 3.2 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

139 reviews
1.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Young team to talk to at least, some flexibility, willing to teach you the skills like time management, recruitment, and basic things under pressure.

Cons

Absolute garbage skills long term and tech stack, outdated expert network company. You never talk to a client at all you read a blurb in an outdated CRM, and talk to multiple project managers to learn about the client. So its not dealing with people to recruit, its praying that your client gets back to your project manager or cares about the project/rate the advisors are asking for. These idiots dont even have autodialers so expect you to be manually going in to call. They now have designated days they want you to work from office which kills the flexibility, and the job is meant for the project managers with associates fighting for scraps for their numbers since they dont care about anything except one number. The companies performance is not good right now, so they will squeeze all they can out of you. So use this job as only a stepping stone into another job thats worth it, you can learn everything in like 2-3 months. Such a garbage company I know the economy is bad but only take this as a last resort or if you have another plan in place for another job. Miserable job, miserable place. Maybe your team is good and mature so that helps but DO NOT pour yourself into this job its just not a good environment for genuinely talented people, its meant to drain you of everything for cheap clients that have their own issues you have no control over. So two bottlenecks - your experts which you communicate with based off of what a client says you never speak to based off what your project manager negotiates. Such a garbage job.

Viewing 4 - 6 of 139 Reviews

Glassdoor has 1,112 Guidepoint reviews submitted anonymously by Guidepoint employees. Read employee reviews and ratings on Glassdoor to decide if Guidepoint is right for you.