Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 73 reviews)); "great first job great people" ((in 72 reviews)); "Great colleagues to work with" ((in 49 reviews)); "Good work environment" ((in 32 reviews)); "Good salary" ((in 32 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 60 reviews)); "long hours both in and out of the office (i" ((in 22 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

139 reviews

3.0

Jan 27, 2023

Its ok if you want to start your career in business

Client service associate

Recommend

CEO approval

Business Outlook

Pros

good working environment and modern offices

Cons

the job is simply horrible. too many mails, too many phone calls. Its a luxurious call center

2.0

Jan 11, 2023

Wouldn't Risk It

Associate, client services

Recommend

CEO approval

Business Outlook

Pros

- Young environment - Holiday Celebrations/Happy Hours - Nice Offices

Cons

- Someone is fired every other month - Team Leads aren't completely honest about everything - Expected to put extra hours in but aren't paid for it

3.0

Jan 4, 2023

Great Opportunity if you don't have any experience

Client service associate

Recommend

CEO approval

Business Outlook

Pros

- International Exposure - Friendly and fun environment - Easy to receive a promotion

Cons

- Lack of upskilling - Many working hours - Not emphasis on the human factors. You are treated based on the 'numbers' you bring to the company

Guidepoint Response

3y

We appreciate your sincere feedback. The associate role is intended to help you develop a range of hard and soft skills that will serve you well, wherever your career takes you. Just ask the many Project Managers, Team Leads, and Vice Presidents throughout Guidepoint who started out in the associate role or the thousands of former associates who have achieved great things in their careers as doctors, lawyers, and more. We'd be happy to discuss further if you'd like. Please reach out to us at feedback@guidepoint.com and we’ll schedule some time.

Viewing 100 - 102 of 139 Reviews

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Guidepoint Client Service Associate reviews

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Its ok if you want to start your career in business

Wouldn't Risk It

Great Opportunity if you don't have any experience

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