Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 76 reviews)); "great first job great people" ((in 74 reviews)); "Great colleagues to work with" ((in 45 reviews)); "Good salary" ((in 36 reviews)); "Friendly work environment ( Non" ((in 30 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 61 reviews)); "long hours both in and out of the office (i" ((in 21 reviews)); "There seems to be little interest in supporting employees' career progression, as many managers view their roles as temporary stepping stones." ((in 18 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

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Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

139 reviews

1.0

Nov 11, 2022

Horrible Industry

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Some of my coworkers were nice. I left after a couple of months.

Cons

The industry as a whole is shady. Shady clients and minimal vetting both with advisors and clients' requests. Strange morals in this company. The industry is based on essentially brokering other people's expertise while trying to make a commission. No "market research" going on at all. Insider knowledge seems welcome. Titles are superficial, and technology is out of date.

5.0

Nov 4, 2022

Fantastic company culture

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The London team is upbeat, motivated and friendly. The culture is very supportive and it is a great place to learn, especially as a first job. The managers are always eager to help nurture younger associates, and the associates are a fun, energetic group of individuals to work with. The company supports quick upward mobility - if you are there for 1 year you are likely to be promoted to the next position (if earned).

Cons

The day to day activities related to work can be monotonous at times, but the gratification of hitting targets is motivating. The drive to hit targets can sometimes encourage working late - but there is no expectation to do so.

4.0

Nov 1, 2022

Great Management and Coworkers

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Constructive yet positive feedback most of the time!

Cons

Volume of work can sometimes be overwhelming in the client service role.

Viewing 106 - 108 of 139 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate, Consulting

Client Service Associate (Class of 2026)

Senior Healthcare Research Associate

Business Development Associate

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