Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.1 out of 5 stars in 139 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 139 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

54% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (114) , Project Manager (106) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"culture is great for work" ((in 76 reviews)); "great first job great people" ((in 74 reviews)); "Great colleagues to work with" ((in 45 reviews)); "Good salary" ((in 36 reviews)); "Friendly work environment ( Non" ((in 30 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 61 reviews)); "long hours both in and out of the office (i" ((in 21 reviews)); "There seems to be little interest in supporting employees' career progression, as many managers view their roles as temporary stepping stones." ((in 18 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

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Guidepoint

Guidepoint Client Service Associate reviews

3.1

54% would recommend to a friend

(139 total reviews)

Albert Sebag

54% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Client Service Associate employees have rated Guidepoint with 3.1 out of 5 stars, based on 139 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

139 reviews

5.0

Aug 29, 2022

The best place to work at

Client service associate

Recommend

CEO approval

Business Outlook

Pros

1. Very understanding and supportive work culture. 2. Flexible in all ways (Work from home, hours, breaks etc.) 3. Flat organizational hierarchy 4. Pay is really good 5. The office, the people, the bosses - All are great

Cons

No cons for this place

2.0

Aug 4, 2022

Good place for a first job

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Flexible to work in office or home. Mentors are there to help you for first month. Most time it is free-and-easy

Cons

You can stay stagnant if you do not meet certain KPIs. No company culture and you can feel foreign even though you work here for months. Mentally draining for hit KPI

4.0

Jul 21, 2022

It’s not bad, but not great

Client service associate

Recommend

CEO approval

Business Outlook

Pros

- young, friendly team - career growth/good for a first job

Cons

- the work itself - culture of the workplace

Viewing 112 - 114 of 139 Reviews

Jobs at Guidepoint

Client Service Associate, Consulting

Client Service Associate

Client Service Associate (Class of 2026)

Business Development Associate

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Guidepoint Client Service Associate reviews

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