Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

52% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 20% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.5 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (59) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 73 reviews)); "culture is great for work" ((in 72 reviews)); "Great colleagues to work with" ((in 45 reviews)); "Friendly work environment ( Non" ((in 30 reviews)); "Good work life balance !" ((in 28 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"Bad management and not interested" ((in 63 reviews)); "All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "Work can be very repetitive and the pay is low compared to the industry average." ((in 25 reviews)); "long hours both in and out of the office (i" ((in 21 reviews)); "Managers are rude." ((in 18 reviews))

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Guidepoint

Guidepoint Client Service Associate reviews

3.0

52% would recommend to a friend

(138 total reviews)

Albert Sebag

61% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

138 reviews

2.0

Nov 13, 2024

Horrible company

Client service associate

Recommend

CEO approval

Business Outlook

Pros

young company, you'll make great work friends

Cons

horrible management, no structure. not a clear path for growth and underpaid for the work we were required to do

1.0

Nov 7, 2024

Do not work here

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Amazing coworkers and that is it.

Cons

- Micromanaging - No team structure - Tech is terrible - Awful technology - Upper management is horrible - Work overtime and do not get paid (expect you to check emails every hour after work) - Lack of communication and transparency -

5.0

Oct 17, 2024

Stimulating environment

Associate, client services

Recommend

CEO approval

Business Outlook

Pros

Inclusive workplace, friendly atmosphere, variety of topics covered

Cons

Time sensitivity of the missions

Viewing 58 - 60 of 138 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate

Client Service Associate (Class of 2026)

Client Service Associate (Class of 2026)

Client Service Coordinator

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Guidepoint Client Service Associate reviews

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Horrible company

Do not work here

Stimulating environment

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