Guidepoint Client Service Associate reviews

The associate role is really repetitive, you will do the same thing everyday despite having new projects to work on. It can be really boring, but very stressful at the same time. Management have started micromanaging a lot more in past few months, you will be expected to do a certain amount of calls a week even if it’s not helpful for your target, you don’t really have any autonomy over how you work, and they have become increasingly strict about everyone doing two days a week in the office. Other than hybrid working there is no flexibility. Base pay is low. You can earn a decent amount of commission but it’s really varied depending on what team you’re on. Extra work doesn’t mean extra commission, it’s very luck-based. There is no emphasis at all on professional development or continuous learning. Until they decide to promote you to research manager, you will learn nothing new in the role.

Extremely repetitive and alienating tasks