Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

51% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 75 reviews)); "culture is great for work" ((in 71 reviews)); "Great colleagues to work with" ((in 48 reviews)); "Good work life balance !" ((in 32 reviews)); "Young, fun work environment." ((in 29 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "long hours both in and out of the office (i" ((in 24 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Skip to content Skip to footer

Notifications

Guidepoint

Guidepoint Client Service Associate reviews

3.0

51% would recommend to a friend

(138 total reviews)

Albert Sebag

60% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

138 reviews

1.0

Oct 4, 2023

STAY AWAY

Client service associate

Recommend

CEO approval

Business Outlook

Pros

you learn a lot about other companies and industries

Cons

boring, overworked, got in a lawsuit for not paying overtime, got in a lawsuit for not paying women fairly, work is stressful. High churn cold outbound

Guidepoint Response

Please Note: Guidepoint disputes the factual accuracy of this post. The company takes seriously its responsibility to comply with all applicable laws. We request that the anonymous poster immediately remove the review from Glassdoor and refrain from making further comment.

5.0

Aug 3, 2023

Good

Client servicing associate

Recommend

CEO approval

Business Outlook

Pros

Good company to work in

Cons

None as of now I can think

1.0

Jun 27, 2023

Decent first job, but I don't recommend and very high turnover rate

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Your teammates are around your age so easy to make friendships and work together

Cons

- Awful hours - Mundane and monotonous work - Very repetitive - Lack of diversification - Job performance isn't measured properly (lots of factors out of your control) - Extremely poor management - Frat-like culture - Poor benefits - JD lied about responsibilities

Viewing 88 - 90 of 138 Reviews

Jobs at Guidepoint

Client Service Coordinator

Client Service Associate (Class of 2026)

Client Service Associate (Class of 2026)

Client Service Associate

Research Manager, Client Service

Guidepoint reviews FAQs

Guidepoint reviews Guidepoint Associate, Client Services reviews

Guidepoint

Guidepoint Client Service Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

STAY AWAY

Good

Decent first job, but I don't recommend and very high turnover rate

Jobs at Guidepoint

Guidepoint reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Guidepoint reviews FAQs

Jobs at Guidepoint