Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

51% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 75 reviews)); "culture is great for work" ((in 71 reviews)); "Great colleagues to work with" ((in 48 reviews)); "Good work life balance !" ((in 32 reviews)); "Young, fun work environment." ((in 29 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "long hours both in and out of the office (i" ((in 24 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

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Guidepoint Client Service Associate reviews

3.0

51% would recommend to a friend

(138 total reviews)

Albert Sebag

60% approve of CEO

44% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Work/Life balance

3.2

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.0

Senior management

Associate, Client Service employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Service professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Service professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

138 reviews

5.0

Nov 28, 2022

Good

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Good place to work out of college

Cons

I do not have any cons

2.0

Nov 24, 2022

poor work life balance// bad management

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Decent for a first job after uni. The overall culture is good and the office is young.

Cons

Too much emphasis on targets, creates a negative work environment. Will have to work longer than 5:30 if you want a good commission Managers in charge can be overbearing and emotionless.

Guidepoint Response

Thank you for your feedback. We appreciate your insights into your experience at Guidepoint. We know sometimes that the targets seem like a reach, but we believe in all of you, and we know you can do it! Please reach out to us at feedback@guidepoint.com if you would like to discuss further.

1.0

Nov 11, 2022

Horrible Industry

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Some of my coworkers were nice. I left after a couple of months.

Cons

The industry as a whole is shady. Shady clients and minimal vetting both with advisors and clients' requests. Strange morals in this company. The industry is based on essentially brokering other people's expertise while trying to make a commission. No "market research" going on at all. Insider knowledge seems welcome. Titles are superficial, and technology is out of date.

Viewing 103 - 105 of 138 Reviews

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Guidepoint Client Service Associate reviews

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poor work life balance// bad management

Horrible Industry

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