Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

51% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (60) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 75 reviews)); "culture is great for work" ((in 71 reviews)); "Great colleagues to work with" ((in 48 reviews)); "Good work life balance !" ((in 32 reviews)); "Young, fun work environment." ((in 29 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "long hours both in and out of the office (i" ((in 24 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Guidepoint Client Service Associate reviews

3.0

51% would recommend to a friend

(138 total reviews)

Albert Sebag

60% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (138 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate, Client Services employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Services professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Services professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

138 reviews

5.0

Nov 4, 2022

Fantastic company culture

Client service associate

Recommend

CEO approval

Business Outlook

Pros

The London team is upbeat, motivated and friendly. The culture is very supportive and it is a great place to learn, especially as a first job. The managers are always eager to help nurture younger associates, and the associates are a fun, energetic group of individuals to work with. The company supports quick upward mobility - if you are there for 1 year you are likely to be promoted to the next position (if earned).

Cons

The day to day activities related to work can be monotonous at times, but the gratification of hitting targets is motivating. The drive to hit targets can sometimes encourage working late - but there is no expectation to do so.

4.0

Nov 1, 2022

Great Management and Coworkers

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Constructive yet positive feedback most of the time!

Cons

Volume of work can sometimes be overwhelming in the client service role.

5.0

Sep 21, 2022

Client Service Associate

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Hybrid work environment, most people just out of college

Cons

None at the moment I can think of.

Viewing 106 - 108 of 138 Reviews

Jobs at Guidepoint

Client Service Associate

Client Service Associate

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Client Service Coordinator

Guidepoint

Guidepoint Client Service Associate reviews

Company ratings over time

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Reviews by job title

Fantastic company culture

Great Management and Coworkers

Client Service Associate

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