Is Guidepoint a good company to work for as a Client Service Associate?

Client Service Associate professionals working at Guidepoint have rated their employer with 3.0 out of 5 stars in 138 Glassdoor reviews. This is a lower than average score with the overall rating of Guidepoint employees being 3.3 out of 5 stars. Search open Client Service Associate Jobs at Guidepoint now and start preparing for your job interview by browsing frequently asked Client Service Associate interview questions at Guidepoint .

Does Guidepoint pay Client Service Associate employees well?

Client Service Associate professionals rate their compensation and benefits at Guidepoint with 3.2 out of 5 stars based on 138 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Client Service Associate salaries at Guidepoint.

How happy are Client Service Associate professionals working at Guidepoint?

51% of Client Service Associate employees at Guidepoint would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Client Service Associate professionals have also rated Guidepoint with a 3.4 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.2 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Guidepoint?

Associate (160) , Client Service Associate (113) , Project Manager (104) , Research Manager (59) , Research Associate (53) , Consultant (29) , Research Analyst (24) , Client Services Associate (23) , Associate, Client Services (11) , Intern (11) , Senior Project Manager (11) , Vice President (10) , Client Services (8) , Healthcare Associate (8) , Team Lead (8)

What are the pros of working at Guidepoint according to real employee reviews?

"great first job great people" ((in 75 reviews)); "culture is great for work" ((in 71 reviews)); "Great colleagues to work with" ((in 48 reviews)); "Good work life balance !" ((in 32 reviews)); "Young, fun work environment." ((in 29 reviews))

What are the cons of working at Guidepoint according to real employee reviews?

"All Guidepoint competitors pay more and even then the average salary for these companies is low." ((in 31 reviews)); "long hours both in and out of the office (i" ((in 24 reviews)); "Managers are rude." ((in 19 reviews)); "project managers just spam you with things to do all day and you are expected to always be responsive" ((in 16 reviews)); "The benefits could be better." ((in 16 reviews))

Guidepoint Client Service Associate reviews

3.0

51% would recommend to a friend

(138 total reviews)

Albert Sebag

60% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Associate, Client Service employees have rated Guidepoint with 3.0 out of 5 stars, based on 138 company reviews on Glassdoor. This indicates that most Associate, Client Service professionals have an average working experience there. Guidepoint is rated in line with the average (within 1 standard deviation) by Associate, Client Service professionals compared to other employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

138 reviews

2.0

Jun 21, 2022

Cold call central

Client services associate

Recommend

CEO approval

Business Outlook

Pros

Nice office Frequent drinks Good starting salary for graduate Good place to develop soft phone and email skills

Cons

Toxic work culture. Misleading job spec, you’ll be on the phone cold calling all day trying to get executives to sign up to the network. Sink or swim, if you’re not good at the job within a month of starting management will forget who you are and stop giving you any “good” projects. No training or development after starting. Management generally don’t have a clue how manage people. Overtime every day is expected. Extremely high employee turnover. No hard skill development.

4.0

May 23, 2022

Good Company for Undergraduate

Associate, client services

Recommend

CEO approval

Business Outlook

Pros

Good culture & supporting system. Good Commission

Cons

Repetitive work can happen and office is lacking some beverages.

5.0

May 18, 2022

Great people

Client service associate

Recommend

CEO approval

Business Outlook

Pros

Great people and great culture

Cons

not much to say wrong

Viewing 115 - 117 of 138 Reviews

Jobs at Guidepoint

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Cold call central

Good Company for Undergraduate

Great people

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