Guidepoint reviews

3.3

59% would recommend to a friend

(147 total reviews)
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Albert Sebag

64% approve of CEO

54% positive business outlook

Reviews by job title

147 reviews

Reviews about "Management"

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1.0
May 20, 2025

Review from a fresh graduate

Recommend
CEO approval
Business Outlook

Pros

The starting pay is relatively attractive for a fresh graduate with no prior experience. However, I strongly recommend thinking twice before accepting the offer. The compensation may look good upfront, but it does not reflect the challenges and shortcomings you may face once you're in the role. Issues such as poor management, lack of career progression, and broken promises around bonuses quickly overshadow the initial appeal. It’s important to look beyond the salary and consider the overall work environment and long-term growth opportunities.

Cons

There is a serious lack of career progression within the company. Employees who remain in the same role for extended periods receive no salary increments, regardless of performance. During onboarding, it was promised that promotions could happen as early as 6 to 12 months into the role. However, this has proven to be misleading, as several colleagues who consistently hit their KPIs for over six months were still overlooked for advancement. The promotion process lacks transparency, and performance seems to have little to no impact on progression, which creates frustration and a sense of stagnation among high-performing employees. The company removed the promised performance bonus using the excuse that it was only part of the "introductory phase" of the compensation structure—something that was never clearly communicated at the start. Many employees, including myself, accepted the role based on the understanding that the bonus was a core component of our total package. When it was quietly discontinued, no alternative compensation, adjustments, or benefits were offered to offset the change. This move felt deceptive and undermined trust in the company’s leadership and commitment to fair compensation. The offboarding process was unnecessarily complicated and handled unprofessionally. Despite my employment duration being less than 26 weeks, HR was trying her luck to make me serve a one-month notice period, which directly contradicts the Ministry of Manpower (MOM) guidelines in Singapore that clearly state only a one-day notice is required in such cases. When I raised this, the HR representative appeared unfamiliar with the contract and stated that she needed to check with the legal team in the UK for the “updated offboarding process.” This response implied that the contract I signed may not have even reflected the most current terms, raising serious concerns about internal compliance and communication. The entire experience added avoidable stress and further highlighted the company’s lack of professionalism and poor handling of employee matters.

5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Great pay Great coworkers Great hours Great opportunities to move up Great manager Great everything!

Cons

I seriously don't have any complaints

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Guidepoint Response
1y
Thank you for your kind words and enthusiastic review! We’re thrilled to hear that you’ve had such a positive experience at Guidepoint and that you feel supported, valued, and empowered in your role. It’s especially meaningful to hear such strong praise for Ross—he exemplifies the kind of leadership we strive for, and we’re lucky to have him on the team. We’ll be sure to share your feedback with him.
1.0
Mar 22, 2025

Horrible place

Recommend
CEO approval
Business Outlook

Pros

Other associates are awesome and only reason I got through this job

Cons

Horrible management, don’t know how to delegate work. Leads to burnt out feeling by many associates early on though the work does not really warranty that. Boring and monotonous. They seem to hire grads from great schools by not clearly stating what the job is and the day to day. Would avoid this place at all costs

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