Pros
Remote Work Flexibility: Ideal for individuals seeking a work-from-home arrangement, offering the convenience of working from the comfort of one's own space. Supportive Team Environment: The supervisor and manager foster a welcoming and friendly atmosphere, fostering positive relationships among team members. Employee Discounts: Generous discounts are provided to employees, offering the opportunity to access quality gear and equipment at discounted rates, enhancing job satisfaction. Flexible Leave Policies: Benefit from a comprehensive leave structure, including gig leave of up to 3 months and 1 month of personal leave per year, allowing for necessary breaks and personal time off while maintaining job security Training programs
Cons
Heavy Call Volume: The role entails making approximately 100 cold calls daily, in addition to managing incoming phone calls and responding to text messages, leading to a demanding workload. Uncertain Earnings Structure: Compensation consists of a basic salary coupled with a commission based on sales performance. While promising high earnings during the hiring process, achieving significant income relies heavily on meeting ambitious sales targets. Challenging Sales Goals: Sales targets are set at a high threshold, making them difficult to attain. The commission percentage is directly correlated with meeting or exceeding these goals, adding pressure to consistently perform at peak levels. Inbound Call Policy Changes: Recent policy alterations dictate that failing to make a minimum of 80 calls daily results in removal from the inbound call list. This not only affects visibility within the organization but also impacts sales potential, creating additional stress for employees to maintain their position on the list. At times, the role seemed more akin to customer service due to the requirement to resolve a wide range of issues. Handling situations where customers expressed dissatisfaction, including instances of verbal aggression over the phone, added to the challenges of the role.
