Guitar Center reviews

2.8

41% would recommend to a friend

(2,728 total reviews)
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Gabe Dalporto

28% approve of CEO

24% positive business outlook

Guitar Center has an employee rating of 2.8 out of 5 stars, based on 2,728 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Guitar Center employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

3K reviews
1.0
May 6, 2019
Recommend
CEO approval
Business Outlook

Pros

Supervisor was friendly, patient and courteous. Large selection of instruments and music to listen to when in the office. IT gets you set up right away when you are hired to be on the team and, while there are some hitches, they are prompt in getting you set up within their database so you can begin work quickly.

Cons

The office is some cramped little fish bowl in the basement of the Guitar Center store on 14th between 4th and 5th ave. Barely any light, freezing and with no coffee maker or anything to provide any semblance of an office environment. Computer desks are worn and breaking down to the degree that someone could seriously injure themselves trying to use it. Their internal systems are a mess! The entire time I was being trained, I did not grasp at the core of what my daily tasks were or how I was supposed to get said tasks done in an efficient manner. Every step has some nuanced answer that requires a tangent of explanation to understand which makes the bar of entry for someone just starting out really high. Add to that, the confusion of what you are supposed to do, how you should be getting it done, and the overall bizarre mix of internal systems this company uses is enough to make all but the most diligent and patient lose their minds. The store has a mainly male worker base, which could be seen as a negative to some.

2.0
Apr 20, 2019
Recommend
CEO approval
Business Outlook

Pros

It is a job. Cool environment, especially if you are into guitars, but otherwise there's nothing to write home about.

Cons

Severely underpaid for the amount of work expected of you. Minimum wage for basic operations associate, plus training, plus accounting is not enough pay. Managers will not schedule you for full time hours (thus benefits), but will demand halfway through your shift that you stay past your scheduled time. TONS of casual racism in certain areas, as well as management bullying employees into completing impossible tasks in impossible time frames. Schedules will change from day to day, so don't expect to be able to have any kind of out of work life, your schedule may say your off on sunday until saturday night when it changes suddenly, and you're expected to come in at 6 am on sunday.

Viewing 61 - 63 of 2,728 Reviews

Glassdoor has 2,792 Guitar Center reviews submitted anonymously by Guitar Center employees. Read employee reviews and ratings on Glassdoor to decide if Guitar Center is right for you.